Family Service Counselor: Flexible Hours, Strong Commission

Sci Corp; Tyler (TX); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp in Texas seeks a Family Service Counselor to arrange cemetery services and promote pre-need plans with compassionate, personalized client service. You will drive revenue and be the primary contact for families.

Requires 1–2 years customer service or sales experience, a valid driver's license, and willingness to work evenings and some weekends. Commission-based earnings may reach $100k+ annually depending on performance.

Qualifications

• High school diploma or equivalent; 1–2 years of college or equivalent.
• 1–2 years of customer service or sales experience preferred.
• Valid driver's license with acceptable driving record.
• Ability to pass internal certification and work evenings/weekends.

Responsibilities

• Accountable for serving client families by making at-need cemetery arrangements and selling pre-need plans.
• Prospect for leads, obtain referrals, network, and present to families.
• Respond to inquiries with empathy, professionalism, and timely follow-up.
• Collaborate with funeral directors and staff to ensure seamless service.
• Build trust-based relationships and educate on pre-planning benefits.

Skills

Customer service

Sales experience

Communication skills

Empathy

Presentation skills

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

CRM software

Microsoft Office

Job description

Sci Corp in Texas seeks a Family Service Counselor to arrange cemetery services and promote pre-need plans with compassionate, personalized client service. You will drive revenue and be the primary contact for families.

Requires 1–2 years customer service or sales experience, a valid driver's license, and willingness to work evenings and some weekends. Commission-based earnings may reach $100k+ annually depending on performance.