Family Service Advisor: Pre-Need & Memorial Planning

Service Corporation International; Seminole (TX); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a Family Service Counselor in the US market to drive lead generation, referrals, and community engagement. You will present solutions to families, network with local communities, and maintain activity levels to ensure productive outcomes.

The role emphasizes empathy, personalized service, and ability to close referrals, with a focus on protecting families through pre-planning and aftercare services.

Qualifications

• High school diploma or equivalent; 1-2 years of college or equivalent.
• 1-2 years of customer service or sales experience preferred.
• Valid driver’s license with a clean record; insurance license if required by state.

Responsibilities

• Lead Generation: Holds self-accountable for prospecting a minimum of 1-2 hours each day.
• Obtains referrals from families served by the location.
• Networks and builds community and civic relationships.
• Explains and presents presentations to families served and referred families.
• Maintains and tracks activity levels to ensure productivity.
• Builds relationships with families to earn referrals and protect family members.

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Service Corporation International is seeking a Family Service Counselor in the US market to drive lead generation, referrals, and community engagement. You will present solutions to families, network with local communities, and maintain activity levels to ensure productive outcomes.

The role emphasizes empathy, personalized service, and ability to close referrals, with a focus on protecting families through pre-planning and aftercare services.