Family Service Advisor

Northstar Memorial Group; Memphis (TN); On-site; USD 42,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & AD&D

Disability Coverage

401(k) with Company Match

Tuition Reimbursement

Funeral & Cemetery Benefits

Recognition Programs & Annual Awards |

Job summary

NorthStar Memorial Group is seeking a Family Service Advisor for Memorial Park Funeral Home, Crematory & Cemetery in Memphis, TN. You will guide families through planning their loved ones' final celebrations, delivering compassionate service and tailored options.

The role emphasizes empathetic engagement, creativity in arrangements, and a proactive, sales-driven mindset within a nationwide network of locations.

Qualifications

• Must be compassionate and empathetic in handling sensitive family moments.
• Creativity to design meaningful ways families celebrate lives.
• Self-motivated with a proactive, consultative sales approach.

Responsibilities

• Assist families in planning the final celebration of life through a consultative sales process.
• Identify needs and present personalized service options to families.
• Build and maintain a sales pipeline with qualified leads.

Skills

Compassion

Creative thinking

Proactivity

Consultative sales

Job description

Overview

Join NorthStar Memorial Group as a Family Service Advisor at Memorial Park Funeral Home, Crematory & Cemetery in Memphis, TN.

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor you won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean motor vehicle record (MVR).

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.