Family Service Advisor

Northstar Memorial Group; Decatur (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Insurance Options

401(k) with Company Match

Tuition Reimbursement

Recognition Programs & Annual Awards Trips

Job summary

Northstar Memorial Group in Decatur, IL is seeking a Family Service Advisor to inspire and innovate in helping families honor their loved ones. You’ll enjoy unlimited earning potential through a commission-based structure and receive extensive training to develop your consultative sales skills.

The role requires compassion and creativity, as you guide families during sensitive times. Join a rewarding career with a total rewards package that includes comprehensive insurance options and career growth opportunities.

Qualifications

• Ability to provide empathetic support to families during sensitive moments.
• Innovative thinking to bring fresh ideas for honoring loved ones.
• Self-motivated and solution-oriented with sales experience.

Responsibilities

• Provide guidance and support to families planning final celebrations.
• Achieve unlimited earning potential based on sales performance.
• Participate in extensive training and develop sales skills.

Skills

Compassionate

Creatively innovative

Proactive

Consultative sales

Job description

Current job opportunities are posted here as they become available.

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor at Graceland/Fairlawn Funeral Home, Crematory and Cemetery in Decatur, IL. You won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self‑motivated, solution‑oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission‑based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

The expected annual earnings are in the range of $70,000 to $100,000+.

Exceptional Total Rewards Package

• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean motor vehicle record (MVR).

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.