Family Resource Navigator for Community Impact

Chestnut Health Systems Inc; Klamath Falls (OR); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement with company match

Generous paid time off

Tuition reimbursement

Employee Assistance Program

Professional development

Job summary

Chestnut Health Systems is seeking a compassionate and organized Community Access Navigator to support the Just Care for Families program in Klamath County. You will help connect families with essential resources, manage the Care Store, and build partnerships within the community.

You'll work across the community and with the interdisciplinary care team to provide resources, navigation, and referrals, helping families access clothing, basic needs, and services while maintaining client

Qualifications

• High school diploma or equivalent with an interest in serving families facing housing instability or poverty.
• Associate's degree or higher with experience working with underserved populations preferred.

Responsibilities

• Manage the day-to-day operations of the Just Care for Families Care Store, including inventory, organization, and accessibility.
• Coordinate community donations of clothing, household items, family activities, and other essential resources.
• Build and maintain partnerships with community organizations, businesses, and service providers.
• Identify and connect families with food resources, community events, transportation, and other supportive services.
• Provide information regarding program eligibility and available services to referral sources and families.
• Travel throughout Klamath County to strengthen community partnerships and expand available resources.
• Support development of program workflows and administrative processes.
• Participate in case review meetings and collaborate with the interdisciplinary care team.
• Maintain accurate records while protecting client confidentiality.
• Promote Chestnut's culture of customer service excellence and recovery-oriented care.
• Perform other duties as assigned.

Skills

Communication

Organization

Time management

Relationship-building

Networking

Creative problem-solving

Resourcefulness

MS Office

Team collaboration

Independence

Diversity commitment

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Outlook

Word

Excel

Job description

Chestnut Health Systems is seeking a compassionate and organized Community Access Navigator to support the Just Care for Families program in Klamath County. You will help connect families with essential resources, manage the Care Store, and build partnerships within the community.

You'll work across the community and with the interdisciplinary care team to provide resources, navigation, and referrals, helping families access clothing, basic needs, and services while maintaining client