Community Access Navigator

Chestnut Health Systems Inc; Klamath Falls (OR); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement with company match

Generous paid time off

Tuition reimbursement

Employee Assistance Program

Professional development

Job summary

Chestnut Health Systems is seeking a compassionate and organized Community Access Navigator to support the Just Care for Families program in Klamath County. You will help connect families with essential resources, manage the Care Store, and build partnerships within the community.

You'll work across the community and with the interdisciplinary care team to provide resources, navigation, and referrals, helping families access clothing, basic needs, and services while maintaining client

Qualifications

• High school diploma or equivalent with an interest in serving families facing housing instability or poverty.
• Associate's degree or higher with experience working with underserved populations preferred.

Responsibilities

• Manage the day-to-day operations of the Just Care for Families Care Store, including inventory, organization, and accessibility.
• Coordinate community donations of clothing, household items, family activities, and other essential resources.
• Build and maintain partnerships with community organizations, businesses, and service providers.
• Identify and connect families with food resources, community events, transportation, and other supportive services.
• Provide information regarding program eligibility and available services to referral sources and families.
• Travel throughout Klamath County to strengthen community partnerships and expand available resources.
• Support development of program workflows and administrative processes.
• Participate in case review meetings and collaborate with the interdisciplinary care team.
• Maintain accurate records while protecting client confidentiality.
• Promote Chestnut's culture of customer service excellence and recovery-oriented care.
• Perform other duties as assigned.

Skills

Communication

Organization

Time management

Relationship-building

Networking

Creative problem-solving

Resourcefulness

MS Office

Team collaboration

Independence

Diversity commitment

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Outlook

Word

Excel

Job description

Overview

Compensation

Starting pay: $48,000 - $56,000

serving Klamath County

Starting pay is based on experience, qualifications, internal equity, and local market conditions.

Chestnut offers a comprehensive benefits package that supports both your career and your well-being, including health, dental, and vision insurance, retirement with company match, generous paid time off, tuition reimbursement, professional development opportunities, and career advancement.

Help connect families with the resources they need to thrive.

Chestnut Health Systems is seeking a compassionate, organized, and community-focused Community Access Navigator to support the Just Care for Families program serving Klamath County.

In this role, you'll help strengthen families by connecting them with essential resources, building partnerships throughout the community, and managing the Care Store, an innovative program that helps families access clothing, household items, family activities, and other basic needs.

Every day is different. Whether you're networking with community organizations, organizing donations, helping families overcome barriers, or supporting the clinical team, your work will make a direct and lasting impact.

If you're passionate about helping others, building community relationships, and making a difference, we'd love to meet you.

Why You'll Love This Role

• Build meaningful relationships with community organizations and local partners.
• Help families access resources that improve health, stability, and overall well-being.
• Play an important role on an innovative, interdisciplinary care team.
• Work both in the community and in the Care Store, making every day unique.
• Use your creativity and problem-solving skills to connect families with valuable services and opportunities.
• Join a mission-driven organization committed to improving lives and strengthening communities.

Responsibilities

• Manage the day-to-day operations of the Just Care for Families Care Store, including inventory, organization, and accessibility.
• Coordinate community donations of clothing, household items, family activities, and other essential resources.
• Build and maintain partnerships with community organizations, businesses, and service providers.
• Identify and connect families with food resources, community events, transportation, and other supportive services.
• Provide information regarding program eligibility and available services to referral sources and families.
• Travel throughout Klamath County to strengthen community partnerships and expand available resources.
• Support development of program workflows and administrative processes.
• Participate in case review meetings and collaborate with the interdisciplinary care team.
• Maintain accurate records while protecting client confidentiality.
• Promote Chestnut's culture of customer service excellence and recovery-oriented care.
• Perform other duties as assigned.

Qualifications

Education

Candidates may qualify through either of the following pathways:

• High school diploma or equivalent with a demonstrated interest in serving individuals and families experiencing housing instability, poverty, or other life challenges.
• Associate's degree or higher with experience working with underserved populations preferred.

Skills & Knowledge

• Excellent communication, organization, and time management skills.
• Strong relationship-building and networking abilities.
• Creative problem-solving skills and resourcefulness.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Ability to work independently while collaborating with an interdisciplinary team.
• Passion for serving diverse communities with compassion and respect.

Additional Requirements

• Ability to travel throughout Klamath County, including up to approximately 300 miles per week.
• Ability to work both in the office and throughout the community.
• Occasional evening or weekend work as needed.
• Valid driver's license and ability to meet agency driving requirements.

Benefits

Chestnut offers a comprehensive benefits package designed to support your health, well-being, and professional growth, including:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Generous paid time off
• Tuition reimbursement opportunities
• Employee Assistance Program
• Professional development and continuing education
• Career advancement opportunities throughout the organization

About Chestnut

Since 1973, Chestnut Health Systems has been improving lives through integrated behavioral health, primary care, substance use treatment, prevention, research, and community partnerships.

The Just Care for Families program helps families overcome barriers by connecting them with community resources, strengthening support systems, and promoting long-term stability through innovative, family-centered services.

At Chestnut, you'll find more than a job. You'll become part of a compassionate team committed to creating healthier individuals, stronger families, and thriving communities.

Additional Information

Think you'd be a great fit but don't meet every qualification?

Chestnut is committed to building a diverse and inclusive workplace. If you're excited about this opportunity but your experience doesn't perfectly match every requirement, we encourage you to apply. We'd love to learn more about your unique experiences and how you can contribute to our mission.

Chestnut welcomes applications from qualified individuals with recovery experience.

EOE – Minorities/Females/Veterans/Disabled