Family Housing Case Manager — Empower Stability

Women In Need (Win); New York (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

Women In Need (Win) is seeking a dedicated Case Manager to support families in our Transitional Housing programs. You will provide comprehensive case management to help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency.

Through advocacy, coaching, crisis intervention, and collaboration with community partners, you will help clients set and reach goals while ensuring program requirements are met.

Qualifications

• Bachelor's degree in social work or related field with two years of relevant experience.
• Or associate's degree with three years of client-facing experience.
• Experience supporting individuals and families experiencing homelessness.
• Knowledge of strength-based case management and trauma-informed care.

Responsibilities

• Conduct comprehensive assessments and intake documentation for newly arrived families.
• Develop ILPs supporting housing, employment, income and family stability goals.
• Provide case management, crisis intervention, counseling and supportive services.
• Connect clients to public benefits, healthcare, education and community resources.
• Maintain client records and program compliance with DHS, OTDA and Win standards.
• Collaborate with Housing Coordinators and community partners to advance goals.
• Monitor progress, follow up, and facilitate referrals toward permanent housing.

Skills

Case management

Crisis intervention

Trauma-Informed Care

Motivational Interviewing

Advocacy

Education

Bachelor's degree in social work or related field

Associate's degree with 3 years of client-facing experience

Job description

Women In Need (Win) is seeking a dedicated Case Manager to support families in our Transitional Housing programs. You will provide comprehensive case management to help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency.

Through advocacy, coaching, crisis intervention, and collaboration with community partners, you will help clients set and reach goals while ensuring program requirements are met.