Family-Focused Client Services Specialist

DolFUN SWIM Academy; Portland (OR); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

DolFUN Dynamics is hiring a Client Services Representative to help create a warm, welcoming, and organized experience for our families. This role blends front desk support, customer service, scheduling help, and light facility upkeep.

If you’re friendly, dependable, detail-oriented, and enjoy working around children and families, we’d love to meet you. The position offers flexible scheduling, paid training, and opportunities to grow within a supportive team.

Qualifications

• Warm, positive, and professional demeanor.
• Dependable and eager to learn.
• Great with children and families.
• Organized and detail-oriented.
• Open to feedback and coaching.
• Available afternoons/evenings and/or weekends.

Responsibilities

• Welcome families and provide friendly customer service by phone and in person.
• Help with check-in, scheduling, class changes, tours, and trial classesCommunicate clearly with families and teammates
• Stay organized and calm during busy times
• Complete daily cleaning, organizing, and maintenance tasks
• Follow procedures with strong attention to detail and follow-through

Job description

We’ve been making waves in the world of swim lessons for over 30 years, and we’re just getting started! 🌊 DolFUN Dynamics is more than just a training center — it’s a vibrant, high-energy hub where kids from 2 months to 14 years old dive into fun, learning, and adventure. From swimming, gymnastics, and Ninja classes we’re all about helping kids grow through music, art, science, and STEAM.

We proudly welcome children of all abilities, and we believe every child deserves a place to shine, achieve, and be celebrated. So what are you waiting for? Come join our POD — where learning is dynamic, fun is nonstop, and every splash counts! 🐬💙

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.