NYC Housing Navigator — Full-Time, On-Site

Women In Need (Win); Northern, New York (KY, NY); Hybrid; USD 36,000 - 41,000; Full time

Job summary

Women In Need (WIN) in New York, NY is seeking an Affordable Housing Specialist-Resident Coordinator to support permanent housing searches for families in shelter and coordinate housing services to meet contractual requirements.

The role emphasizes subsidy navigation, partnerships with brokers/landlords, and coordinating housing fairs and workshops. Travel to housing sites is required; bilingual English/Spanish is preferred.

Qualifications

• Bachelor's degree (preferred) with at least 2 years of relevant experience, or an associate's degree with 4+ years of directly related experience.
• Deep knowledge of the New York City housing market, including housing subsidies and supportive housing programs.
• Proven ability to build and maintain strong partnerships with brokers, landlords, and housing stakeholders.
• Excellent interpersonal, communication, and relationship-building skills.
• Flexible and willing to travel to potential housing sites as needed.
• Bilingual proficiency in English and Spanish (preferred).

Responsibilities

• Demonstrate ability to understand housing subsidies and provide families with guidance and support with the application process.
• Cultivate relationships and develop new partnerships with real estate rental brokers and landlords to ensure WIN families have access to current information and housing resources.
• Liaise with brokers and landlords to ensure that potential housing meets WIN requirements and act as an expediter as needed.
• Arrange apartment viewings and interviews with landlords; provide escort to viewings and assist with housing applications.
• Collaborate with Case Managers and clients in developing permanent housing strategies.
• Coordinate WIN sponsored Housing Fairs and participate in networking events.
• Coordinate and facilitate housing workshops addressing client needs at different housing search phases.
• Coordinate group meetings with new families within ten days of arrival to discuss subsidies and responsibilities.

Skills

Partnerships

Interpersonal skills

Communication

Travel readiness

Education

Bachelor's degree (preferred)

Associate's degree + 4+ years experience

Job description

Women In Need (WIN) in New York, NY is seeking an Affordable Housing Specialist-Resident Coordinator to support permanent housing searches for families in shelter and coordinate housing services to meet contractual requirements.

The role emphasizes subsidy navigation, partnerships with brokers/landlords, and coordinating housing fairs and workshops. Travel to housing sites is required; bilingual English/Spanish is preferred.