Family Engagement & Care Coordination Lead

Integratedliving Australia Ltd; Texas; On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Generous vacation/holiday/sick leave

Life and Disability Insurance

Employee Assistance Program (EAP)

403(b) retirement account

Gym membership discount

Job summary

Integral Care is seeking a Lead Family Coordinator to provide leadership, oversight, and support for the Children's Mental Health Initiative. The role oversees the Single Point of Access, family engagement and cross-system coordination to ensure services are family-driven per System of Care principles.

Responsibilities include advocating for families, developing partnerships, maintaining reports, and ensuring HIPAA compliance.

Qualifications

• High School Diploma or GED equivalent.
• Must complete Certified Family Partner process within one year of hire.

Responsibilities

• Actively work with the Program Manager, governance board, families and community members to create a Single Point of Access.
• Amplify the voice of families in the creation of the single point of access.
• Work to ensure the single point of access meets the needs of Travis County families.
• Oversee the single point of access by responding to requests and linking families to appropriate services.
• Document family contacts according to agency documentation requirements.
• Ensure services reflect recovery, resilience, and self-determination.
• Develop community partnerships that support family independence and integration.
• Advocate for policies and practices that reduce stigma and barriers to care.
• Maintain program reports and supervision documentation.
• Assist in policy development and revision related to peer services.
• Ensure compliance with confidentiality standards (HIPAA) and ethical guidelines.
• Support crisis response coordination as applicable.

Education

High School Diploma or GED equivalent

Job description

Integral Care is seeking a Lead Family Coordinator to provide leadership, oversight, and support for the Children's Mental Health Initiative. The role oversees the Single Point of Access, family engagement and cross-system coordination to ensure services are family-driven per System of Care principles.

Responsibilities include advocating for families, developing partnerships, maintaining reports, and ensuring HIPAA compliance.