Lead Family Access & Care Coordinator

Integratedliving Australia Ltd; Austin (TX); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

Disability insurance

Retirement 403(b)

Employee assistance program (EAP)

Gym membership discount

Job summary

Integral Care in Travis County, TX is seeking a Lead Family Coordinator to provide leadership and oversee the Single Point of Access for families and community partners. You will drive family engagement and coordinate cross-system care in alignment with System of Care principles.

Candidate will advocate for family voice, maintain documentation, and ensure confidentiality standards while supporting policy development and crisis response as needed. Full-time, on-site work schedule.

Qualifications

• Experience working in LMHA or community mental health center.
• Must have Texas driver's license and clean driving record.
• Must complete Certified Family Partner process within one year of hire.

Responsibilities

• Create and oversee a Single Point of Access with families and community partners.
• Amplify family voices in planning, evaluation and service access.
• Coordinate cross-system care and ensure trauma-informed practices.
• Maintain documentation and ensure HIPAA confidentiality and ethics.
• Support policy development and crisis response coordination as needed.

Skills

Leadership

Family engagement

Program coordination

Stakeholder collaboration

Education

High School Diploma or GED

Job description

Integral Care in Travis County, TX is seeking a Lead Family Coordinator to provide leadership and oversee the Single Point of Access for families and community partners. You will drive family engagement and coordinate cross-system care in alignment with System of Care principles.

Candidate will advocate for family voice, maintain documentation, and ensure confidentiality standards while supporting policy development and crisis response as needed. Full-time, on-site work schedule.