Family-Centered Treatment Specialist - Home & Community

Health Connect America, Inc.; Hassell (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Retention bonus

Flexible scheduling

EAP with 8 counseling sessions

Paid time off and holidays

Medical, dental, vision

Health Savings Account

Dependent Daycare Flexible Spending

401(k) Retirement Plan

Perks Hub and Tickets at Work

Job summary

Pinnacle Family Services, part of Health Connect America, Inc., seeks a Family Centered Treatment (FCT) Specialist to deliver evidence-based services in homes and communities. You will guide families through a structured, four-phase treatment model, partnering with a multidisciplinary team to ensure coordinated, high-quality care.

The role emphasizes hands-on, relationship-driven work with children and adolescents, with a focus on sustainable well-being and trauma-informed practices.

Qualifications

• Must meet NC Qualified Professional requirements per 10A NCAC 27G .0104.
• Master's in human services field + 1 year experience
• Bachelor's in human services field + 2 years experience
• Bachelor's in non-human services field + 4 years experience
• Current NC license (including provisional) or board-issued certification in a human services profession
• Experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis
• Must have a valid driver’s license and access to a fully insured, private form of transportation

Responsibilities

• Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figuratively
• Guide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well-being
• Serve as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole-person care
• Develop, implement, and continuously refine individualized Service Plans in partnership with the families you serve
• Connect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time together
• Maintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provide
• Participate in Quality Assurance activities that help make our programs stronger for every family we serve

Skills

Driver's license

Education

Master's in human services field + 1 year experience

Bachelor's in human services field + 2 years experience

Bachelor's in non-human services field + 4 years experience

Current NC license or board-issued certification

Job description

Pinnacle Family Services, part of Health Connect America, Inc., seeks a Family Centered Treatment (FCT) Specialist to deliver evidence-based services in homes and communities. You will guide families through a structured, four-phase treatment model, partnering with a multidisciplinary team to ensure coordinated, high-quality care.

The role emphasizes hands-on, relationship-driven work with children and adolescents, with a focus on sustainable well-being and trauma-informed practices.