Family Care Navigator for Integrated Services

Community Health Care, Inc.; Rock Island (IL); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Community Health Care, Inc. in Rock Island, IL is seeking an Integrated Care Coordinator to connect pediatric patients and families with dental, behavioral health, medical, and community services.

You will work with our care teams, meet with families, remove barriers to care, and ensure patients don’t get lost in the system. The ideal candidate brings strong communication and relationship-building skills, a high school diploma, and a passion for helping communities.

Qualifications

• High school diploma or equivalent.
• Experience with children, families, healthcare, schools, or community organizations is a plus.
• Strong communication and relationship-building skills.
• Organized, compassionate, and reliable with strong follow-through.

Responsibilities

• Connect children and families with the right care and resources.
• Complete dental and behavioral health screenings.
• Coordinate warm handoffs between CHC services.
• Help families schedule appointments and follow up on recommended care.
• Address barriers like transportation, insurance, and scheduling with Community Health Workers.
• Build relationships with schools, daycares, and community partners in Rock Island County.
• Participate in outreach events to raise awareness of available dental and behavioral health services.
• Create a welcoming experience for every patient and family.

Skills

Communication

Relationship building

Organizational skills

Team player

Education

High school diploma or equivalent

Degree in social work or related field preferred

Job description

Community Health Care, Inc. in Rock Island, IL is seeking an Integrated Care Coordinator to connect pediatric patients and families with dental, behavioral health, medical, and community services.

You will work with our care teams, meet with families, remove barriers to care, and ensure patients don’t get lost in the system. The ideal candidate brings strong communication and relationship-building skills, a high school diploma, and a passion for helping communities.