Fall Tournament Operations Intern

Ripken Baseball; Pigeon Forge (TN); On-site; USD 11,365 - 16,186; Part time

Job summary

Ripken Baseball in Pigeon Forge is hiring a Fall Tournament Operations Intern to assist with operations during weekend events. This paid internship allows candidates to earn college credit while gaining hands-on experience.

Responsibilities include working under the Event Coordinator, serving as a tournament official, and providing customer service to coaches. Applicants must be pursuing a Bachelor’s Degree, possess strong communication skills, and be willing to work long hours, including weekends.

Qualifications

• Bachelor’s Degree in related field or working towards it.
• Proficient in Excel and Word.
• Strong communication skills required.

Responsibilities

• Assist with event operations during fall events.
• Serve as tournament official and maintain game knowledge.
• Act as customer service representative for coaches.

Skills

Computer skills, particularly in Excel and Word

Excellent verbal and written communication skills

Strong work ethic

Team player

Education

Bachelor’s Degree or working towards Bachelor’s Degree in related field

Job description

Job Title

• Job Title: Fall Tournament Operations Intern
• Entity: The Ripken Experience - Pigeon Forge
• Reports To: Senior Manager, Event and Hospitality Operations
• Pay Rate: $10/hr.
• Anticipated Start Date: September 2026
• End Date: November 2026

Position Summary

As a successful Intern, you will be responsible for assisting with operations during our fall weekend events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit.

Key Responsibilities

• Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament
• Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
• Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
• Work directly with front office personnel to successfully execute all tournaments
• Perform basic grounds crew duties such as field work and filling water coolers
• Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
• Assist Concessions and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
• Work with staff to achieve objectives effectively and efficiently while providing a once -in-a lifetime experience for participants

Qualifications

Required:

• Bachelor’s Degree or working towards Bachelor’s Degree in related field
• Computer skills, particularly in Excel and Word
• Excellent verbal and written communication skillsStrong work ethic
• Team player who is willing and able to listen and learn
• Ability and commitment to work long hours, including weekends, depending on business needs