Spring Tournament Operations Intern

Ripken Baseball; Pigeon Forge (TN); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Paid internship

College credit

Job summary

You will assist with rosters, announcements, and participant relations while gaining exposure to tournament operations, scorekeeping, and field duties. Expect long hours during events and a professional, customer-focused environment.

Qualifications

• Bachelor’s Degree or working towards Bachelor’s Degree in related field.
• Computer skills, particularly in Excel and Word.
• Excellent verbal and written communication skills.
• Strong work ethic.
• Team player who is willing and able to listen and learn.
• Ability and commitment to work long hours, including weekends, depending on business needs.

Responsibilities

• Assist the Event Coordinator with rosters, welcome packets, and paperwork for tournaments and softball spring training.
• Serve as a tournament official, announce games and operate scoreboards, maintain rules knowledge.
• Act as a customer service representative to the coaches and answer questions about tournaments.
• Work with front office to execute tournaments successfully.
• Perform basic grounds duties such as field work and restocking supplies; cleaning duties.

Skills

Excel

Word

Education

Bachelor’s degree or working towards

Tools

Excel

Word

Job description

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• Job Title: Spring Tournament Operations Intern
• Entity: The Ripken Experience - Pigeon Forge
• Reports To: Event Coordinator
• Pay Rate: $10-13/hr.
• Anticipated Start Date; February 2027
• End Date (if applicable/optional): May 2027

Position Summary:

As a successful Intern, you will be responsible for assisting with operations during our spring events at the Ripken Experience in Pigeon Forge, TN. This is a paid internship that gives you the opportunity to earn college credit.

Key Responsibilities:

• Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament and for softball spring training
• Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
• Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
• Work directly with front office personnel to successfully execute all tournaments
• Perform basic grounds crew duties such as field work and filling water coolers
• Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
• Assist Food and Beverage and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
• Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants

Qualifications:

• Bachelor’s Degree or working towards Bachelor’s Degree in related field
• Computer skills, particularly in Excel and Word
• Excellent verbal and written communication skills
• Strong work ethic
• Team player who is willing and able to listen and learn
• Ability and commitment to work long hours, including weekends, depending on business needs