Faith-Driven Family Service Advisor

Catholic Funeral & Cemetery Services; Milwaukee (WI); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Full benefits package through the Arch

Retirement benefits

Paid time off

Job summary

Archdiocese of Milwaukee Catholic Cemeteries is seeking a Family Service Advisor to guide families through funeral planning with compassion and faith-based values. You will engage in consultative conversations, walk families through the Order of Christian Funerals, and be present across the full arc of their journey from meetings to committals and parish outreach.

Ideal candidates have 2–4 years in sales with strong interpersonal skills, a willingness to work in a Catholic environment, and

Qualifications

• 2–4 years working in a sales environment with face-to-face customer contact.
• Interest in working in a Catholic environment.
• Excellent interpersonal and communication skills with compassionate care in person and on the phone.
• Strong organizational and time-management abilities.
• Proficiency with computers, software and technology.

Responsibilities

• Guide families through the Order of Christian Funerals and available options — accompaniment first, arrangement second.
• Engage in consultative, relationship-driven conversations to support families.
• Work autonomously within a supportive team and build your own path forward.
• Be present across the full arc of a family’s journey—from arrangement meetings to committals to parish outreach.

Skills

Face-to-face sales

Interpersonal communication

Time management

Bilingual Spanish

Technology aptitude

Driver's license

Job description

Archdiocese of Milwaukee Catholic Cemeteries is seeking a Family Service Advisor to guide families through funeral planning with compassion and faith-based values. You will engage in consultative conversations, walk families through the Order of Christian Funerals, and be present across the full arc of their journey from meetings to committals and parish outreach.

Ideal candidates have 2–4 years in sales with strong interpersonal skills, a willingness to work in a Catholic environment, and