FAE Operations & Training Coordinator

Wistron Infocomm Usa Corporation; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

Wistron InfoComm USA Corporation is seeking an FAE Department Assistant to provide administrative and operational support for the Field Applications Engineering group. You will help manage training records, coordinate meetings, and assist with purchasing, reporting, and basic IT tasks.

The role requires strong organizational skills, attention to detail, and the ability to collaborate with HR, IT, and procurement teams to ensure smooth day-to-day operations in a full-time office environment.

Qualifications

• Associate degree or technical diploma in business administration or related field preferred.
• 1–3 years of experience in administrative support, HR support, procurement, or IT helpdesk roles preferred.
• Familiarity with LMS, ERP, or ticketing systems is a plus.
• Microsoft Office proficiency or Google Workspace familiarity.

Responsibilities

• Maintain and update training records, onboarding, recurring training, and certifications.
• Coordinate training schedules and communicate requirements to employees and supervisors.
• Prepare meeting invitations, agendas, and materials; record and distribute minutes.
• Receive, log, and track purchase requests; ensure approvals and proper documentation.
• Collect and compile daily department output metrics and KPIs for leadership.
• Maintain inventory of departmental laptops and provide first-level IT support.
• Serve as a point of contact for employee inquiries and escalate as needed.
• Document training, meetings, assets, and reports with audit-ready records.
• Collaborate with HR, IT, procurement, and supervisors to complete tasks.

Job description

Wistron InfoComm USA Corporation is seeking an FAE Department Assistant to provide administrative and operational support for the Field Applications Engineering group. You will help manage training records, coordinate meetings, and assist with purchasing, reporting, and basic IT tasks.

The role requires strong organizational skills, attention to detail, and the ability to collaborate with HR, IT, and procurement teams to ensure smooth day-to-day operations in a full-time office environment.