Faculty Support & Operations Manager

Experience Champaign Urbana; Urbana (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

Experience Champaign Urbana seeks a capable administrator to supervise daily operations for a team supporting faculty, manage staff performance, and coordinate purchasing, reporting, and end-to-end processes. The role functions as a liaison to the Director’s office and ensures policy-aligned execution of duties.

You will also help develop procedures, mentor staff, and support recruiting activities for faculty engagement and research centers. A collaborative campus environment awaits.

Responsibilities

• Oversee daily customer service operations of non-exempt civil service staff in a faculty support role.
• Supervise staff including selection, training/mentoring, promotion, discipline, coaching, and evaluations.
• Coordinate daily operations for faculty and their research groups; delegate tasks and monitor progress.
• Conduct meetings to monitor workloads and workflow efficiency; adjust as needed.
• Liaise between staff and the Assistant to the Director and attend faculty meetings as needed.
• Review transactions as Chrome River Manager and ensure proper procedures are followed.

Job description

Experience Champaign Urbana seeks a capable administrator to supervise daily operations for a team supporting faculty, manage staff performance, and coordinate purchasing, reporting, and end-to-end processes. The role functions as a liaison to the Director’s office and ensures policy-aligned execution of duties.

You will also help develop procedures, mentor staff, and support recruiting activities for faculty engagement and research centers. A collaborative campus environment awaits.