Factory IT Support Technician II - Startup & Ramp

Jabil; Byhalia (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Jabil in Byhalia, MS, is seeking an IT Support Technician II to support a new factory startup and ongoing operations. You will work hands-on with site IT bring-up, production ramp activities, and collaborate with IT leadership, facilities, vendors, and manufacturing teams.

The role requires flexibility across shifts and on-site work at Byhalia and Memphis. You will install, troubleshoot, and support end-user devices, manage Active Directory, and ensure uptime for critical systems in a

Qualifications

• High School diploma plus 5-8 years IT experience or equivalent.
• Active Directory experience is required.
• Experience imaging new computer systems and deploying IT equipment.
• Familiarity with factory-floor devices (RF scanners, label printers) and Microsoft apps.

Responsibilities

• Load and verify software packages.
• Troubleshoot and resolve end-user issues.
• Install and configure PCs and peripherals.
• Administer user accounts using Active Directory.
• Support IT startup activities and ongoing operations in factory environments.

Skills

Network troubleshooting (VLANs, VPNs)

IT equipment setup

On-site startup support

Customer service

Education

High School diploma and 5-8 years experience

A+ certification desired

Tools

Active Directory

PC imaging

RF scanners / label printers (factory floor devices)

Microsoft applications

Job description

Jabil in Byhalia, MS, is seeking an IT Support Technician II to support a new factory startup and ongoing operations. You will work hands-on with site IT bring-up, production ramp activities, and collaborate with IT leadership, facilities, vendors, and manufacturing teams.

The role requires flexibility across shifts and on-site work at Byhalia and Memphis. You will install, troubleshoot, and support end-user devices, manage Active Directory, and ensure uptime for critical systems in a