Factory IT & OT Technician – MES & Cybersecurity Lead

Mars Incorporated in; Fort Smith (AR); On-site; USD 85,000 - 110,000; Full time

Job summary

Mars, Incorporated seeks a Factory IT & OT Support Technician to deliver on-site IT/OT services for manufacturing lines, ensuring cybersecurity, reliability and MES support. You will lead asset health checks, coordinate infrastructure projects, and collaborate with site Engineering, Operations, Maintenance, Quality, and global Mars IT to quickly diagnose and resolve issues.

Join a global leader in pet nutrition, offering growth, strong cybersecurity practices, and a focus on continuous

Qualifications

• Associate's/2-year technical degree or certificate in Engineering/IT/OT required.
• 3+ years of hands-on IT/OT infra experience in industrial/mfg environments.
• Professional fluency in English with strong written/verbal communication.

Responsibilities

• Lead IT/OT infrastructure maintenance, security, and MES support on site.
• Manage on-site network admin tasks, backups, patching, and antivirus updates.
• Coordinate asset health checks and capital projects up to $200K.
• Oversee external IT/OT contractors and ensure safety and food safety standards.

Skills

Server Admin

Virtual Infrastructure

IT/OT Architecture

Cybersecurity

SQL Knowledge

Excel VBA

Project Management

English Communication

Education

Associate's/2-year Technical Degree

Professional Certificate in IT/OT

Equivalent military training/experience

Tools

VMware

Hyper-V

SQL Database

Job description

Mars, Incorporated seeks a Factory IT & OT Support Technician to deliver on-site IT/OT services for manufacturing lines, ensuring cybersecurity, reliability and MES support. You will lead asset health checks, coordinate infrastructure projects, and collaborate with site Engineering, Operations, Maintenance, Quality, and global Mars IT to quickly diagnose and resolve issues.

Join a global leader in pet nutrition, offering growth, strong cybersecurity practices, and a focus on continuous