Facility Technician II

Williams-Sonoma, Inc. Supply Chain; Olive Branch (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Discount on Williams‑Sonoma products

401(k) and other investments

Paid vacations

Employee Assistance Programs

Volunteer time off & holidays

Job summary

Williams-Sonoma, Inc. Supply Chain in Olive Branch, MS is seeking a Facility Technician II for on-site maintenance. The role requires reading work orders, performing repairs, and using a CMMS. You will communicate by email and phone, coordinate materials, and support continuous improvement across departments.

The position covers a Sunday–Tuesday 5:00 pm–5:00 am and Wednesday 5:00 pm–11:00 pm shift, with a 24/7 operation mindset and safety‑minded approach.

Qualifications

• HS diploma or equivalent.
• At least 5 years in general maintenance/construction (roofing, carpentry, plumbing, electrical, etc).
• Onsite and in-office role.
• Flexibility with work hours including holidays.
• Ability to drive (WSI forklift) and operate tools safely.
• Knowledge of plumbing, electrical, painting, flooring, drywall, carpentry.
• Strong organizational and time‑management skills.

Responsibilities

• Monitor, maintain and perform repairs, maintenance and improvements.
• Read, interpret and implement work orders.
• Use a CMMS/work order system.
• Communicate verbally and via email; use strong interpersonal skills.
• Perform preventative maintenance tasks with tools and equipment.
• Assist other Maintenance Technicians.
• Gather materials and manage inventory of spare parts, tools, and equipment.
• Support continuous improvement within departments.
• Handle electrical, lighting, plumbing, carpentry and pneumatic systems on-site.

Skills

Maintenance

Communication

Problem solving

Time management

Safety minded

Independent worker

Education

High School Diploma or equivalent

Tools

Hand and power tools

Forklift operation (WSI cert)

Job description

Summary

Title: Facility Technician II

ID: 32865224437

Date Posted: Jul 10, 2026

Department: 3106 - Maintenance

Shift: Sunday‑Tuesday 5:00 pm–5:00 am; Wednesday 5:00 pm–11:00 pm

Grade Level: 7

Employment Type: Full Time, Non‑Exempt

Location: Olive Branch, MS

Responsibilities

• Monitor, maintain and perform minor repairs, maintenance, and improvements.
• Read, interpret, and implement work orders.
• Use a CMMS (work order system).
• Effectively communicate verbally, written, and via e‑mail.
• Use strong interpersonal skills and be safety‑minded.
• Problem‑solve, troubleshoot, and understand resources to accomplish tasks.
• Gather needed materials to complete repairs and work orders.
• Accurately track and store the department’s inventory of spare parts, tools, and equipment.
• Support continuous improvement within all departments.
• Assess and resolve a wide array of maintenance issues on‑site, including electrical knowledge, lighting (interior & exterior), rack and guard railing maintenance, plumbing, welding, carpentry, and understanding of pneumatic systems.
• Perform preventative maintenance tasks using tools and equipment.
• Assist other Maintenance Technicians repairing and maintaining equipment.
• Perform battery changes and preventive maintenance on batteries.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• At least 5 years of experience working in general maintenance/construction, including roofing, carpentry, plumbing, cabinetry, electrical, building construction, or a related trade/technical school equivalency.
• Onsite and in‑office role.
• Flexibility with work hours and days (24 hour, 7 days a week operation, including holidays).
• Ability to drive (PID) powered industrial trucks inclusive of people movers and forklifts (WSI certification required).
• Knowledge of basic plumbing, electrical, painting, flooring repairs, drywall repairs, and carpentry work.
• Thorough knowledge and experience to safely operate a wide array of hand and power tools.
• Excellent customer service skills, ability to work independently, with flexibility, and self‑reliance.
• Ability to perform under pressure with strong organizational and time‑management skills.
• Perform other duties as assigned.

Preferred Qualities

• Commercial experience.

Physical Requirements

• Ability to work at heights and in unusual positions.
• Ability to safely operate all hand tools.
• Ability to lift up to 75 pounds regularly.
• Ability to operate powered industrial equipment including forklifts, pallet jacks, and handcarts.
• Tolerate exposure to heat, cold, noise, dust, and work around moving equipment while working in uncomfortable positions.
• Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation).
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces.
• Occasionally exposed to repetitive motion work. Noise level usually moderate.
• Comfortable with walking/standing 100 % of the day.

Benefits

• Generous discount on all Williams‑Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations.
• Employee Assistance Programs.
• Time off to volunteer, matching gifts, community service program, and holidays (in some locations).
• Health, dental, and vision insurance, including same‑sex domestic partner benefits, legal and identity protection plans, and pet insurance.
• Other benefits information available at MyWSIBenefits.com.

Equal Opportunity Employer

The company is an equal opportunity employer.