Facility Operations Supervisor

The Salvation Army USA Central Territory; Macomb Township (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

The Salvation Army USA Central Territory seeks a Supervisor to manage day-to-day operations at the Harbor Light facility, ensuring safety, efficiency, and smooth service delivery. You will supervise Support Specialists, monitor staff and clients, and maintain thorough shift documentation.

Primary duties include directing staff, addressing incidents, and communicating outcomes to the Site Operations Supervisor. A strong knowledge of Harbor Light policies and addiction-recovery context is required.

Qualifications

• Must communicate effectively in spoken and written form.
• TB test and police clearance required.
• Authorization to work in the United States.

Responsibilities

• Take control of the facility by walking around observing people, property and events.
• Maintain accurate documentation regarding supervised staff.
• Monitor staff, clients, residents, church members and visitors.
• G ive supervision, training, direction and assistance to the Support Specialists.
• Assist staff in maintaining order and efficiency in the performance of their responsibilities.
• Investigate all serious occurrences/issues that take place during the shift.
• Communicate verbally and in writing to the Site Operations Supervisor all serious occurrences.
• Summarize and record the shift report in the daily log.

Skills

Effective communication

Written communication

Supervisory experience

Addiction recovery knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

The Salvation Army USA Central Territory seeks a Supervisor to manage day-to-day operations at the Harbor Light facility, ensuring safety, efficiency, and smooth service delivery. You will supervise Support Specialists, monitor staff and clients, and maintain thorough shift documentation.

Primary duties include directing staff, addressing incidents, and communicating outcomes to the Site Operations Supervisor. A strong knowledge of Harbor Light policies and addiction-recovery context is required.