Harbor Light Center Office & Operations Manager

The Salvation Army North & Central Illinois Division; Chicago (IL); On-site; USD 47,000 - 56,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking an Office Manager for Harbor Light. This role oversees daily administrative operations and coordinates cross-department collaboration to support mission-driven programs.

You will report to the Executive Director, supervise admin staff, and help manage budgets, grants, and purchasing—ensuring compliance and efficient service delivery in a nonprofit healthcare/behavioral health context.

Qualifications

• Associates or Bachelor's Degree preferred in Business Administration, Healthcare Administration, Office Management or related field.
• Minimum 3–5 years of administrative, operations or leadership experience preferred.
• Experience in nonprofit, healthcare, behavioral health, social services or faith-based organizations preferred.
• Proficiency in Microsoft Office and standard office equipment.

Responsibilities

• Oversees daily office operations and administrative support functions across multiple departments.
• Provides high-level administrative and operational support to the Executive Director and leadership team.
• Coordinates communication, workflow, and operational support between departments.
• Supervises administrative support staff and assigned office personnel.
• Assists leadership with reports, budgets, grant documentation, requisitions, and purchasing requests.
• Coordinates meetings, calendars, conference room scheduling, agendas, and meeting minutes.
• Assists with organizational projects, audits, CARF preparation, and operational compliance initiatives.
• Supports billing and administrative operations by coordinating with leadership and support staff.
• Maintains confidential administrative records and reports.
• Ensures departments have appropriate office supplies, equipment, and resources.
• Drafts professional correspondence, reports, and internal communications.
• Participates in leadership meetings and organizational planning efforts.

Skills

Organizational skills

Time management

Attention to detail

Written and verbal communication

Interpersonal & customer service

Education

Associate's or Bachelor's in Business Administration / Healthcare Administration / Office Management

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The Salvation Army North & Central Illinois Division is seeking an Office Manager for Harbor Light. This role oversees daily administrative operations and coordinates cross-department collaboration to support mission-driven programs.

You will report to the Executive Director, supervise admin staff, and help manage budgets, grants, and purchasing—ensuring compliance and efficient service delivery in a nonprofit healthcare/behavioral health context.