Facility Operations & Membership Sales Coordinator II

Florida Gulf Coast University; North Lake Village (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Florida Gulf Coast University (FGCU) seeks a Coordinator II, Facility Operations and Membership Sales to coordinate daily operations of URWC and Aquatic Center, oversee maintenance, vendor relations, and membership services, while leading student staff. This role requires strong organizational skills, budgeting, data analysis, and safety oversight, with readiness for evening/weekend hours.

Bachelor's degree or six years related experience is required; CPR/First Aid/AED certifications or ability

Qualifications

• Requires either six years of directly related full-time experience or a Bachelor's degree in Hospitality Management, Recreation, Sports Administration or closely related field and two years of full-time experience.
• Current CPR, First Aid, and AED certifications or able to obtain within three months of employment.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Experience scheduling and supervising the work of student employees.
• Valid driver's license.
• Requires early morning, evening, and weekend hours depending on the University Recreation & Wellness needs and program activities.

Responsibilities

• Coordinates day-to-day facility operations to support safe, efficient, customer-focused URWC and Aquatics Center services.
• Develops, plans and implements trainings, programs, meetings, and activities within area of responsibility.
• Hires, supervises, trains, and evaluates student staff supporting facility operations and membership services.
• Oversees all membership sales, customer support, promotions and billing for URWC and Aquatics Center memberships.
• Collects and analyzes data to assess and evaluate programs and initiatives.
• Assists with budget monitoring and planning of Facility Operations budgets.
• Conducts safety and readiness inspections and coordinates preventive maintenance.
• Assists with planning and scheduling of university and community reservations.
• Assists with purchasing and maintenance of equipment and supplies; monitors expenditures and creates requisitions.
• Assists with special event programs and in establishing policies and procedures for facilities, staff, membership services, and customer support.

Skills

CPR/First Aid/AED

Microsoft Office

Scheduling & supervision

Customer service

Budgeting

Data analysis

Event planning

Communication

Leadership

Time management

Education

Bachelor's degree in Hospitality Management/Recreation/Sports Administration or related

Master's degree (preferred) in Recreation Management/Sports Administration or related

Tools

Innosoft Fusion

CSI

Job description

Florida Gulf Coast University (FGCU) seeks a Coordinator II, Facility Operations and Membership Sales to coordinate daily operations of URWC and Aquatic Center, oversee maintenance, vendor relations, and membership services, while leading student staff. This role requires strong organizational skills, budgeting, data analysis, and safety oversight, with readiness for evening/weekend hours.

Bachelor's degree or six years related experience is required; CPR/First Aid/AED certifications or ability