Facility Coordinator: Drive Client Service & Vendor Ops

Pleasant Valley Corporation; Medina (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Exceptional culture and positive work environment

Competitive earnings

Comprehensive benefits

Personal recognition

Individual development opportunities

Clear path for career advancement

Job summary

A family-owned commercial real estate firm in Medina, Ohio, is seeking a Facility Coordinator. You will be the primary contact for clients, addressing facility maintenance issues while overseeing vendor management and work order processes. This role requires 1-3 years of experience, strong customer service skills, and technical proficiency with CRM software. Join us for a positive work environment and opportunities for career growth.

Qualifications

• 1-3 years of related experience required.
• Experience in resolving client issues within facilities management.
• Demonstrated success in a telephone-based customer service role.

Responsibilities

• Respond to client maintenance requests and resolve issues.
• Manage vendor relations and create work orders.
• Oversee an average of 50-70 open work orders concurrently.

Skills

Telephone-Based Customer Service Skills

Technical Proficiency

Vendor Management

Education

High school diploma, GED, or college certificate

Tools

CRM software

Job description

A family-owned commercial real estate firm in Medina, Ohio, is seeking a Facility Coordinator. You will be the primary contact for clients, addressing facility maintenance issues while overseeing vendor management and work order processes. This role requires 1-3 years of experience, strong customer service skills, and technical proficiency with CRM software. Join us for a positive work environment and opportunities for career growth.