Facility Coordinator: Client Care & Work Orders

Pleasant Valley Corporation; Independence (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Exceptional culture

Comprehensive benefits

Individual development opportunities

Job summary

Pleasant Valley Corporation in Independence, OH is seeking a Facility Coordinator to serve as the main contact for clients, resolving facility-related maintenance issues. Responsibilities include managing work orders, vendor management, and ensuring customer satisfaction. Candidates should have 1-3 years of experience and be skilled in telephone-based customer service and CRM software. Enjoy a positive work environment with opportunities for career advancement and competitive earnings.

Qualifications

• One to three years of related experience in facilities management.
• Experience resolving client issues in a service business or call center.
• Strong computer skills, data entry, scheduling, reporting.

Responsibilities

• Respond to client maintenance requests and follow procedures.
• Manage work orders and vendor relationships efficiently.
• Document progress and maintain communication with vendors.

Skills

Telephone-Based Customer Service Skills

Strong computer skills

Basic knowledge of construction and general trades

Education

High school diploma, GED, or college certificate

Tools

CRM software

Job description

Pleasant Valley Corporation in Independence, OH is seeking a Facility Coordinator to serve as the main contact for clients, resolving facility-related maintenance issues. Responsibilities include managing work orders, vendor management, and ensuring customer satisfaction. Candidates should have 1-3 years of experience and be skilled in telephone-based customer service and CRM software. Enjoy a positive work environment with opportunities for career advancement and competitive earnings.