Facility Contracts Lead - Campus Events & Scheduling

Odessa College; Odessa (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

Odessa College seeks an Assistant Director of Facility Contracts to oversee scheduling, room reservations and contract development for campus events. The role partners with multiple departments to ensure spaces are prepared, services meet standards, and inquiries are handled professionally.

This position guides part-time staff, coordinates custodial/food/tech services, and maintains records of rental agreements, fees, and surveys to improve the customer experience.

Qualifications

• High School Diploma or GED equivalent.
• 3 Years of Customer Service related experience.
• Proficient in Microsoft Office software.
• Ability to communicate effectively and courteously with a variety of individuals from socioeconomic backgrounds.

Responsibilities

• Assist the College and external communities with room reservations and setup using scheduling software.
• Assess needs, determine room availability, confirm details, develop and execute contracts, generate invoices and collect fees.
• Confer with various departments to evaluate the level of service provided by facility contractors.
• Maintain records of facility rental agreements.
• Coordinate reservations and customer experience, including surveys, compliments and complaints.
• Train College community in use of facility scheduling software.
• Maintain inventory of custodial supplies.
• Assist in arrangements for on-campus food and technology services.
• Maintain a web-based schedule of events and calendar for space availability.
• Assist with quality control inspections of housekeeping, food services, and facility set-ups.
• Perform general office duties and customer service.

Skills

Customer service

Microsoft Office

Effective communication

Diversity awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Odessa College seeks an Assistant Director of Facility Contracts to oversee scheduling, room reservations and contract development for campus events. The role partners with multiple departments to ensure spaces are prepared, services meet standards, and inquiries are handled professionally.

This position guides part-time staff, coordinates custodial/food/tech services, and maintains records of rental agreements, fees, and surveys to improve the customer experience.