Facility Attendant - SportsCom Front Desk

City of Murfreesboro; Murfreesboro (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

City of Murfreesboro is seeking a dedicated Facility Attendant to support daily operations at city parks and facilities. You will greet visitors, monitor areas, handle registrations, and help ensure a safe, welcoming environment.

The role requires clear English communication, the ability to stand and walk, and basic cash handling. CPR/AED certification or the ability to obtain within three months is required.

Qualifications

• Must be able to communicate in spoken and written English.
• Experience in customer service and handling cash is preferred.
• Prior experience in a facility attendant or related role is a plus.
• CPR/AED certification or ability to obtain within 3 months of hire.

Responsibilities

• Greet customers and assist in their needs.
• Monitor attendance in gym, lobby, game room, weight room, track, aerobics area, and pool.
• Process admissions, registrations, and sales transactions.
• Maintain records of inventory, registrations, and accidents.
• Enforce facility rules and respond to emergencies (CPR/AED).
• Perform general cleaning and equipment distribution to patrons.

Skills

Communication

Customer service

Cash handling

Teamwork

English proficiency

Tools

Facility management software

Computer skills

Job description

The Facility Attendant is responsible for assisting in the operation of the assigned park or facility. Duties may include monitoring a park or park facility, including a gymnasium, athletic field, wellness area, reception area, concession stand, or recreational venue. The Facility Attendant interacts with patrons and assists in providing a positive customer experience.

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers as they enter facility and assist them with their needs.
• Oversees, monitors, and correctly records attendance at various areas of the assigned facility including the gym, lobby, game room, weight room, track, aerobics area, and pool.
• Collects monies, issues receipts, and operates a cash drawer.
• Operates a computer and facility management software; processes daily admission, registers customers for passes, creates facility and activity registration for the department, and sells resale items.
• Maintains accurate records of inventory, maintenance, class registration, and accidents.
• Observes and enforces rules and regulations of the assigned facility.
• Renders aid as needed, including administering CPR and using an AED device.
• Cleans recreational equipment and facility work areas.
• Distributes recreational equipment to patrons.
• Answers phone calls regarding activities and department information.
• Performs other work as assigned.

Physical Demands:

• Work is performed typically standing and walking; however, sitting, bending, stooping, reaching, climbing stairs, and lifting and carrying recreational equipment and supplies weighing up to forty (40) pounds is required on an intermittent basis.

Minimum Education and Experience Requirements:

• Must be a minimum of sixteen (16) years of age.
• Three months experience as a facility attendant, customer service representative, or closely related experience preferred

Special Certifications and Licenses:

• Must possess current CPR/AED certifications or the ability to acquire same within three (3) months from date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.