Facility Attendant Lead - Adams Tennis Complex

City of Murfreesboro; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

The City of Murfreesboro is hiring a Facility Attendant Lead to assist in leading the operation of parks and facilities such as gymnasiums, fields, wellness areas, and airport facilities. You will greet customers, provide information, enforce safety rules, and supervise staff to ensure a positive experience.

Responsibilities include facility maintenance, basic repairs, scheduling, record-keeping, and using management software.

Qualifications

• Must be able to communicate in spoken and written English.
• Three months experience in a facility attendant or related role.
• CPR/AED certifications required or obtainable within 3 months from hire date.

Responsibilities

• Assist in leading operation of park or facility.
• Greet customers and provide information on activities.
• Oversee and monitor assigned facility for safety and welfare.
• Enforce rules and regulations; address participant complaints.
• Maintain cleanliness and order of the facility.
• Perform basic repair and coordinate with contractors.
• Operate facility management software; process admissions and cash handling.
• Manage reservations and schedules; maintain records and inventories.
• Open/close facility and ensure security.
• Provide guidance and instruction to staff; flexible with weekend/evening/holiday work.
• Perform other duties as assigned.

Skills

English communication

Customer service

Leadership

Flexible schedule

Education

High school diploma or GED

Job description

This position is considered a Safety-Sensitive position. Applicants who pass the interview process will be subject to drug and alcohol testing.

General Description

Depending on the department, the Facility Attendant Lead is responsible for assisting, in a leadership role, with the operation of the assigned park or facility, such as a gymnasium, athletic field, wellness area, reception area, concession stand, recreation venue, airport terminal, and other airport facilities.

Essential Functions

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers/users as they enter the park or facility and assist them with their needs. Provide accurate information regarding activities and department information.
• Overseesandmonitorstheassignedfacilitytoensureapositiveexperience.
• Observesandenforcetherulesandregulationsoftheirassignedareaforthesafetyandwelfareofthe staff and participants.Listens and responds to participant complaints.
• Overseesfacilitymaintenanceandcleanliness.Keepstheassignedareaclean,neat,andorderly.
• Performs general repair and maintenance on the facility or coordinates with contractors.
• Operatesacomputerwithfacilitymanagementsoftware;processesdailyadmission,balancescash drawer; prepares bank deposits, collects funds, issues receipts, and records transactions.
• Receivesandrecordsreservations;maintainsandmonitorsschedulesandcalendars.
• Maintainsaccuraterecordsasassigned,whichmayincludeinventory,registrations,incidentreports,and similar.
• Opensandclosesthefacilityasneeded;ensuresthatthebuildingissecureandthatallparticipantshave left before closing the facility.
• Managesstaff;providesguidanceandinstruction.
• Abilitytoworkaflexibleschedulewithsomeweekend,evening,andholidayworkrequired.
• Performs other work as assigned.

Additional Duties

• Assigned areas will include specific training and expectations within the scope of the job description. Examples include Facility Attendant Lead-Youth Basketball, Facility Attendant Lead – Concessionaire, Facility Attendant Lead-Sports*Com Gym.

Physical Demands

• Performs light work that involves walking or standing most of the time and exerting up to 20 pounds (50 pounds for the Airport department) of force regularly and regularly.

Minimum Education and Experience Requirements

• Must be a minimum of sixteen (16) years of age. High School diploma or GED preferred but not required. Three (3) months experience as a facility attendant, customer service representative, or closely related experience is required.

Special Certifications and Licenses

• Must possess current (not expired) CPR/AED certifications or the ability to acquire same within three (3) months from the date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.