Facility Attendant - Patterson Front Desk

City of Murfreesboro, TN; Murfreesboro (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The City of Murfreesboro is seeking a Facility Attendant to support the operation of parks and facilities. You will greet patrons, assist with needs, monitor areas, process admissions, registrations, and sales, and keep accurate records.

CPR/AED response and safety enforcement are part of the role. Responsibilities include cash handling, equipment cleaning, and providing friendly customer service to ensure a positive user experience at the facility.

Qualifications

• Must communicate effectively in spoken and written English to ensure safe operations.
• Greets customers and assists with their needs.
• Oversees attendance and records in multiple facility areas (gym, lobby, weight room, pool, etc.).
• Collects monies, issues receipts, and operates the cash drawer.
• Operates a computer and facility management software for admissions and registrations.
• Maintains records of inventory, maintenance, class registrations, and accidents.
• Monitors and enforces facility rules and safety regulations.
• Administers CPR/AED as needed and renders assistance.
• Cleans equipment and facility work areas.

Responsibilities

• Ensure accurate attendance recording across facility areas.
• Handle cash transactions and issue receipts.
• Operate computer systems and register patrons for passes and activities.
• Maintain inventory and accident/maintenance records.
• Enforce rules and safety procedures at all times.

Skills

Customer service

English communication

Cash handling

Record keeping

Tools

Facility management software

Job description

The Facility Attendant is responsible for assisting in the operation of the assigned park or facility. Duties may include monitoring a park or park facility, including a gymnasium, athletic field, wellness area, reception area, concession stand, or recreational venue. The Facility Attendant interacts with patrons and assists in providing a positive customer experience.

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers as they enter facility and assist them with their needs.
• Oversees, monitors, and correctly records attendance at various areas of the assigned facility including the gym, lobby, game room, weight room, track, aerobics area, and pool.
• Collects monies, issues receipts, and operates a cash drawer.
• Operates a computer and facility management software; processes daily admission, registers customers for passes, creates facility and activity registration for the department, and sells resale items.
• Maintains accurate records of inventory, maintenance, class registration, and accidents.
• Observes and enforces rules and regulations of the assigned facility.
• Renders aid as needed, including administering CPR and using an AED device.
• Cleans recreational equipment and facility work areas.

• Distributes recreational equipment to patrons.
• Answers phone calls regarding activities and department information.
• Performs other work as assigned.

Physical Demands:

• Work is performed typically standing and walking; however, sitting, bending, stooping, reaching, climbing stairs, and lifting and carrying recreational equipment and supplies weighing up to forty (40) pounds is required on an intermittent basis.

Minimum Education and Experience Requirements:

• Must be a minimum of sixteen (16) years of age.
• Three months experience as a facility attendant, customer service representative, or closely related experience preferred.

Special Certifications and Licenses:

• Must possess current CPR/AED certifications or the ability to acquire same within three (3) months from date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.