Facility Attendant Lead - Adams Tennis Complex

City of Murfreesboro, TN; Murfreesboro (TN); On-site; USD 18,000 - 30,000; Full time

Job summary

City of Murfreesboro, TN is seeking a Facility Attendant Lead to help operate a park or facility such as a gym, field, wellness area, or airport terminal. This safety-sensitive role requires clear English communication and the ability to supervise staff.

Responsibilities include greeting users, enforcing rules, maintaining cleanliness, handling reservations and cash, and coordinating with contractors. A flexible schedule with some weekends/evenings/holidays is required.

Qualifications

• Must be able to communicate in English (spoken and written) for safe operations.
• Experience in customer service or related roles preferred.
• Ability to supervise staff and coordinate daily activities.

Responsibilities

• Greet customers and provide information about activities.
• Oversee facility operations and enforce rules for safety.
• Maintain cleanliness and order of the assigned area.
• Process reservations, admissions, and cash handling.
• Open/close facility and ensure security after hours.
• Assist with supervision and training of staff.

Skills

Customer service

English proficiency

Leadership

Education

High School Diploma or GED

Job description

Description

This position is considered a Safety-Sensitive position. Applicants who pass the interview process will be subject to drug and alcohol testing.

Depending on the department, the Facility Attendant Lead is responsible for assisting, in a leadership role, with the operation of the assigned park or facility, such as a gymnasium, athletic field, wellness area, reception area, concession stand, recreation venue, airport terminal, and other airport facilities.

Essential Functions

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers/users as they enter the park or facility and assist them with their needs. Provide accurate information regarding activities and department information.
• Oversees and monitors the assigned facility to ensure a positive experience.
• Observes and enforce the rules and regulations of their assigned area for the safety and welfare of the staff and participants. Listens and responds to participant complaints.
• Oversees facility maintenance and cleanliness. Keeps the assigned area clean, neat, and orderly.
• Performs general repair and maintenance on the facility or coordinates with contractors.
• Operates a computer with facility management software; processes daily admission, balances cash drawer; prepares bank deposits, collects funds, issues receipts, and records transactions.
• Receives and records reservations; maintains and monitors schedules and calendars.
• Maintains accurate records as assigned, which may include inventory, registrations, incident reports, and similar.
• Opens and closes the facility as needed; ensures that the building is secure and that all participants have left before closing the facility.
• Manages staff; provides guidance and instruction.
• Ability to work a flexible schedule with some weekend, evening, and holiday work required.
• Performs other work as assigned.

Additional Duties

• Assigned areas will include specific training and expectations within the scope of the job description. Examples include Facility Attendant Lead-Youth Basketball, Facility Attendant Lead – Concessionaire, Facility Attendant Lead-Sports*Com Gym.

Physical Demands

• Performs light work that involves walking or standing most of the time and exerting up to 20 pounds (50 pounds for the Airport department) of force regularly and regularly.

Typical Qualifications

• Must be a minimum of sixteen (16) years of age. High School diploma or GED preferred but not required. Three (3) months experience as a facility attendant, customer service representative, or closely related experience is required.

Special Certifications and Licenses

• Must possess current (not expired) CPR/AED certifications or the ability to acquire same within three (3) months from the date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.

This position is not eligible to participate in the City's benefit plan.