Facility Attendant - SportsCom Front Desk

City of Murfreesboro, TN; Murfreesboro (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

City of Murfreesboro, TN is hiring a Facility Attendant to assist in operating parks and facilities. You will greet visitors, monitor attendance across multiple areas, handle admissions, registrations, and sales, and keep accurate records of inventory and incidents.

The role emphasizes safety and service, including CPR/AED readiness, enforcing rules, and providing first aid if needed. Minimum age 16 and prior customer service experience preferred; training is provided as required.

Qualifications

• Must be at least 16 years old.
• Three months of experience as a facility attendant or related role preferred.
• CPR/AED certifications obtained or ability to acquire within 3 months.

Responsibilities

• Greet patrons and assist with needs to ensure a positive experience.
• Monitor attendance across gym, lobby, game room, weight room, track, and pool areas.
• Process daily admissions, registrations, and sales receipts.
• Maintain accurate inventory, registrations, and incident records.
• Enforce facility rules and provide aid, including CPR/AED when needed.
• Perform cleaning and equipment distribution duties.
• Handle phone inquiries about activities and department information.

Tools

Facility management software

Job description

The Facility Attendant is responsible for assisting in the operation of the assigned park or facility. Duties may include monitoring a park or park facility, including a gymnasium, athletic field, wellness area, reception area, concession stand, or recreational venue. The Facility Attendant interacts with patrons and assists in providing a positive customer experience.

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers as they enter facility and assist them with their needs.
• Oversees, monitors, and correctly records attendance at various areas of the assigned facility including the gym, lobby, game room, weight room, track, aerobics area, and pool.
• Collects monies, issues receipts, and operates a cash drawer.
• Operates a computer and facility management software; processes daily admission, registers customers for passes, creates facility and activity registration for the department, and sells resale items.
• Maintains accurate records of inventory, maintenance, class registration, and accidents.
• Observes and enforces rules and regulations of the assigned facility.
• Renders aid as needed, including administering CPR and using an AED device.
• Cleans recreational equipment and facility work areas.
• Distributes recreational equipment to patrons.
• Answers phone calls regarding activities and department information.
• Performs other work as assigned.

Physical Demands:

• Work is performed typically standing and walking; however, sitting, bending, stooping, reaching, climbing stairs, and lifting and carrying recreational equipment and supplies weighing up to forty (40) pounds is required on an intermittent basis.

Minimum Education and Experience Requirements:

• Must be a minimum of sixteen (16) years of age.
• Three months experience as a facility attendant, customer service representative, or closely related experience preferred

Special Certifications and Licenses:

• Must possess current CPR/AED certifications or the ability to acquire same within three (3) months from date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.