Facility Account Manager & Team Coach

Fountain; Melbourne (FL); On-site; USD 55,250 - 74,750; Full time

Job summary

Marsden Services in Melbourne, FL is seeking an Account Manager to oversee a key Marsden account in our local market. The Account Manager will execute a high level of customer care, ensuring the cleanliness and appearance of the facility, and will oversee the training and development of the team to provide a safe and respectful work environment for all.

The role requires 2-3 years of frontline service management experience, strong leadership and budgeting skills, and exceptional communication.

Qualifications

• Minimum 2-3 years of janitorial, facility service, or similar service-based experience.
• Experience managing front line service industry employees.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedures.
• Previous budgeting and/or P&L experience preferred.

Responsibilities

• College setting with multiple buildings, managing 40+ employees.
• Conducts daily building inspections to meet customer and company standards.
• Manages associate-related matters including time and pay, training, safety, discipline, and appraisals.
• Completes documentation such as personnel forms, warnings, and incident reports.
• Understands the budget for labor, supplies, and equipment and reports adjustments.
• Maintains inventory of cleaning products and ensures equipment is safe and in order.
• Responsible for overall cleanliness and appearance of the facility.
• Meets with the customer regularly and corrects deficiencies within 24 hours.

Skills

Coaching mindset

Team leadership

Budgeting

Communications

Bilingual English/Spanish

Job description

Marsden Services in Melbourne, FL is seeking an Account Manager to oversee a key Marsden account in our local market. The Account Manager will execute a high level of customer care, ensuring the cleanliness and appearance of the facility, and will oversee the training and development of the team to provide a safe and respectful work environment for all.

The role requires 2-3 years of frontline service management experience, strong leadership and budgeting skills, and exceptional communication.