Area Manager, Facilities Operations & Growth

Fountain; Akron (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Marsden Services is seeking an Area Manager to oversee Northeastern Ohio accounts, directing daily operations, safety, and scope compliance. You will engage with clients, lead frontline teams, and drive service excellence across multiple sites.

The role emphasizes growth, employee engagement, and incident-free operations, with frequent travel to client sites within the region. Strong leadership and relationship-building skills are essential for success.

Qualifications

• Minimum 2 years of management experience leading frontline service employees.
• Experience in janitorial, facility services, or related industries preferred.
• Valid driver’s license with proof of insurance; ability to travel regionally.
• High school diploma or GED required.

Responsibilities

• Oversee day-to-day operations across accounts, ensuring cleanliness standards and scope.
• Serve as the primary client contact, maintaining relationships and proactively resolving issues.
• Lead, coach, and develop frontline associates and supervisors to drive performance and retention.
• Ensure compliance with safety standards through audits, training, and accountability.
• Manage staffing, scheduling, timekeeping, and payroll processes.
• Monitor service delivery, inspect work quality, and implement process improvements.

Skills

Leadership

Communication

Client Relationships

Customer-first mindset

Problem-solving

Integrity

Organization

Growth mindset

Education

High school diploma or GED

Valid driver's license

Job description

Marsden Services is seeking an Area Manager to oversee Northeastern Ohio accounts, directing daily operations, safety, and scope compliance. You will engage with clients, lead frontline teams, and drive service excellence across multiple sites.

The role emphasizes growth, employee engagement, and incident-free operations, with frequent travel to client sites within the region. Strong leadership and relationship-building skills are essential for success.