Area Manager, Facility Services - Detroit

Fountain; Detroit (MI); On-site; USD 65,000 - 70,000; Full time

Job summary

Marsden Services is seeking an Area Manager for the Detroit market to oversee day-to-day operations, maintain contract scope, and lead frontline teams across multiple sites. You will identify opportunities for growth and revenue generation while strengthening client relationships.

Responsibilities include coaching staff, ensuring safety standards, and coordinating staffing, timekeeping, and payroll. This role demands travel within the Detroit region and a strong emphasis on service excellence.

Qualifications

• Two years of management experience leading frontline service employees across multiple sites.
• Experience in janitorial, facility services, or related service industry preferred.
• Willingness to travel within Detroit regional market.
• Valid driver’s license with proof of insurance.

Responsibilities

• Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are met.
• Serve as the primary client contact, maintaining relationships and resolving issues.
• Lead, coach, and develop frontline associates and supervisors to drive performance and retention.
• Manage staffing, scheduling, timekeeping, and payroll processes.
• Monitor service delivery, inspect work quality, and drive efficiency and customer satisfaction.

Education

High school diploma or GED

Job description

Marsden Services is seeking an Area Manager for the Detroit market to oversee day-to-day operations, maintain contract scope, and lead frontline teams across multiple sites. You will identify opportunities for growth and revenue generation while strengthening client relationships.

Responsibilities include coaching staff, ensuring safety standards, and coordinating staffing, timekeeping, and payroll. This role demands travel within the Detroit region and a strong emphasis on service excellence.