Area Manager – Medical Accounts

Marsden Services; Minnesota; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Work Schedule

Room to Grow

Upward Mobility

Job summary

Marsden Central is seeking a qualified Area Manager to lead a wide-ranging Facility Service Department focused on healthcare clients. The role requires coordinating with senior leadership, guiding supervisors, and ensuring top-notch customer satisfaction.

Candidates should have 2–4 years of managerial experience and 3–5 years of supervisory experience, plus a background check, valid driver’s license, and drug screening. On-call for emergencies with flexible hours; on-site work is expected.

Qualifications

• 2–4 years of managerial experience required.
• 3–5 years of supervisory experience required.
• Pre-employment background check required;Driver’s License;Drug Screen required.

Responsibilities

• Train supervisors & employees on assigned job duties.
• Complete safety audits and conduct safety training.
• Responsible for all aspects of customer engagement and satisfaction.
• Identify and mentor employees to develop the next generation of leaders.
• Assign tasks to associates and inspect completed work to ensure company standards are met.
• Resolve employee problems or refer to Operations Manager.
• Investigate customer complaints and document findings with action plan to Operations Manager.
• Assist in start-up of new accounts and meet with customers.
• Conduct building inspections to maintain quality standards.
• Follow and enforce all company policies.
• Review and help manage budgets/staffing for all buildings.

Skills

Managerial experience

Supervisory experience

Communication skills

Written communication

Job description

Area Manager at Marsden Central

Marsden Central is seeking a highly motivated individual with the ability to lead a widespread Facility Service Department focused on Healthcare Clientele. This position will involve high levels of collaboration and communication with senior leadership.

Core Responsibilities

• Train supervisors & employees on assigned job duties.
• Complete safety audits and conduct safety training.
• Responsible for all aspects of customer engagement and satisfaction.
• Identify and mentor employees to develop the next generation of leaders.
• Assigns tasks to associates and inspects completed work to ensure company standards are met.
• Resolve employee problems or will refer matters to Operations Manager.
• Investigate customer complaints, place customer complaint follow-up call, document findings and communicate a recommended action plan to the Operations Manager.
• Assist in the start-up of new accounts and provide information to management. Meet the customer.
• Conducts building inspections to maintain a quality level that meets the customer’s and the company’s standards.
• Follow and enforce all company policies.
• Review and help in management of budgets/staffing levels for all buildings.

Managers will need to be flexible in their time schedule. Will need to be on call in case of an emergency at the buildings. Some computer knowledge is necessary. Past manager experience required. Very good communication skills and written skills are essential. Core hours are between 4pm and 12:30am although hours are flexible.

Why Join the Marsden Family?

• Flexible Work Schedule
• Room to Grow
• Upward Mobility

Requirements:

• You must be 18 years old.
• 2-4 years of Managerial experience required.
• 3-5 years of Supervisory experience required.
• A pre-employment criminal background check is required.
• Driver’s License required.
• Drug Screen required.

EEO Statement

Marsden is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.