Area Manager, Facilities Services – Growth & Safety

Fountain; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Marsden Services is seeking an Area Manager to oversee day-to-day operations for assigned Northeastern Ohio accounts, ensuring cleanliness standards and contract scope are met. You will lead frontline teams, manage staffing and safety, and actively pursue growth opportunities across multiple sites through strong communication and strong client relations.

The role requires a minimum of two years in management, a valid driver’s license, and willingness to travel within the Northeastern Ohio

Qualifications

• Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred
• Prior experience in janitorial, facility services, or a related service industry strongly preferred
• Experience with client-facing responsibilities and/or business development is a plus
• Previous budgeting and/or P&L responsibility preferred
• Valid driver’s license with proof of insurance required
• High school diploma or GED required
• Regular travel within the Northeastern Ohio regional market
• Frequent driving between accounts, client meetings, and walkthroughs

Responsibilities

• Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are consistently met
• Serve as the primary client contact, maintaining strong relationships and proactively resolving issues
• Lead, coach, and develop frontline associates and supervisors to drive performance and retention
• Ensure compliance with safety standards through audits, training, and accountability
• Manage staffing, scheduling, timekeeping, and payroll processes
• Monitor service delivery, inspect work quality, and implement process improvements to drive efficiency and customer satisfaction

Skills

Leadership

Communication

Client relations

Problem solving

Integrity

Organizational skills

Interpersonal skills

Growth mindset

Self-motivated

Education

High school diploma or GED

Job description

Marsden Services is seeking an Area Manager to oversee day-to-day operations for assigned Northeastern Ohio accounts, ensuring cleanliness standards and contract scope are met. You will lead frontline teams, manage staffing and safety, and actively pursue growth opportunities across multiple sites through strong communication and strong client relations.

The role requires a minimum of two years in management, a valid driver’s license, and willingness to travel within the Northeastern Ohio