Facilities Support & Work-Order Coordinator

Quiet Capital; Cincinnati (OH); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Health, dental and vision coverage on

401K match up to 4%

Paid Primary and Secondary Caregiver/“

Employee Assistance Program

Paid time off to volunteer

Job summary

Divisions Maintenance Group in Cincinnati, OH is seeking a Customer Support Associate to provide operational and administrative support for facility-related service requests, coordinating work orders and assisting with service delivery.

You will follow established processes, maintain accurate records, and collaborate with internal teams and external providers to ensure timely, reliable facilities operations.

Qualifications

• 1–2 years of admin/support or service coordination experience.
• Experience with work order management systems or ticketing platforms preferred.
• Strong written and verbal communication skills.
• Ability to follow established processes and maintain accurate records.

Responsibilities

• Receive, review, and process facility service requests.
• Create, update, and track work orders.
• Coordinate with Account Executives for scheduling and delivery.
• Escalate issues per procedures.
• Maintain documentation and records in internal systems.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Work order management system

Ticketing platforms

Job description

Divisions Maintenance Group in Cincinnati, OH is seeking a Customer Support Associate to provide operational and administrative support for facility-related service requests, coordinating work orders and assisting with service delivery.

You will follow established processes, maintain accurate records, and collaborate with internal teams and external providers to ensure timely, reliable facilities operations.