Facilities Support Specialist - Work Orders

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Health, dental and vision coverage on

401K match up to 4%

Caregiver leave

Employee Assistance Program

Paid time off to volunteer

Job summary

Divisions Maintenance Group is seeking a Customer Support Associate in Cincinnati, OH. You will handle facility-related service requests, coordinate work orders, and assist the facilities team to ensure timely delivery of services.

Responsibilities include processing requests, updating systems, and communicating with internal teams and external providers. This hourly role demands organization, accuracy, and strong communication in a fast-paced environment.

Qualifications

• Strong organizational and prioritization skills.
• Clear written and verbal communication.
• Ability to follow established processes while maintaining service quality.

Responsibilities

• Receive, review, and process facility-related service requests.
• Create, update, and track work orders in the facilities management system.
• Coordinate with Account Executives to confirm scheduling and delivery of work orders.
• Escalate issues per established procedures and keep documentation up to date.

Skills

Organizational skills

Prioritization

Written and verbal communication

Independent work

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Work order management systems

Ticketing platforms

Office software

Job description

Divisions Maintenance Group is seeking a Customer Support Associate in Cincinnati, OH. You will handle facility-related service requests, coordinate work orders, and assist the facilities team to ensure timely delivery of services.

Responsibilities include processing requests, updating systems, and communicating with internal teams and external providers. This hourly role demands organization, accuracy, and strong communication in a fast-paced environment.