Facilities Specialist

Sony Corporation; New York (NY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a Facilities Specialist to join their dynamic team in New York. This role involves the operation and maintenance of building mechanical equipment, ensuring optimal functionality and safety for all employees. The ideal candidate will thrive in a hybrid work environment, balancing on-site responsibilities with remote tasks. You will have the opportunity to engage with various teams, manage vendor relationships, and contribute to a culture that values diversity and innovation. If you are a proactive self-starter with strong communication skills, this is your chance to make a significant impact in a leading organization.

Benefits

Comprehensive medical coverage

401(k) Plan with company match

Paid parental leave

Employee assistance program

Referral bonuses

Employee stock purchase plan

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Qualifications

• Experience in building operations is required.
• Knowledge of CAD design and related software is a plus.

Responsibilities

• Responds to daily maintenance requests for kitchen equipment and HVAC systems.
• Manages internal work order management for facility maintenance.

Skills

Building Management System

Communication Skills

Mechanical Equipment Troubleshooting

Space Planning

Customer Service

Education

High School Diploma or GED

Tools

CAD Software

IWMS

Microsoft Outlook

Microsoft Teams

Job description

Sony Corporation of America , located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en .

DEPARTMENT OVERVIEW

The Facilities Department at Sony Corporation of America (SCA) is responsible for all building operations as well as building related services, which includes Food Service, Fitness Center, Mailroom, Design , and Construction.

POSITION SUMMARY

The Facilities Specialist is responsible for the operation and maintenance of building mechanical equipment . The individual will maintain and troubleshoot all mechanical equipment at 25 Madison ( ie . supplemental air-conditioning units, commercial grade kitchen appliances, CATV, IPTV, Satellite telephones, low voltage cabling, MFD/IDF/wire management. ). The ideal candidate will also have cursory knowledge of building mechanical equipment (A/C, BMS, pumps, lighting controls).

This position will be on a Hybrid schedule with 4-5 days per week in the NYC office.

JOB RESPONSIBILITIES

Responds to daily requests for maintenance in areas related, but not limited to, kitchen equipment, television, satellite, and access points

Responsible for basic maintenance and repair of the facility, including interior, exterior, and vital systems (HVAC, plumbing, electrical).

Responds to emergency repair requests to ensure equipment is in working order

Leads coordination for third-party vendors to respond to mechanical needs and repair requests

Serves as a liaison and coordinator for the building property management team by responding to requests for property maintenance and repairs as required

Manages active requests for maintenance and responds to urgent matters by providing mechanical intervention or engaging with third-party vendors to provide specialized repairs

Routinely gains knowledge in rudimentary workings of mechanical equipment, applies gained knowledge in troubleshooting of equipment within the building

Prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems and takes corrective action

Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints

Navigate and manage an Internal Work Order Management Ticketing System (IWMS) to ensure efficient maintenance of workspace for Sony employees, inclusive of space management, asset management and employee-wide service requests.

Gain expertise in the backend administration, settings, and functionality of the IWMS through training sessions and hands-on experience, including the development of a high-level understanding of the key project partners, implementation and integration of the software.

Regularly review, update, and maintain building CAD drawings to ensure accurate space planning and facility management, incorporating changes from ongoing in-building construction projects.

Routinely inspects facilities to ensure employee safety and proper mechanical functioning

Other duties and responsibilities as assigned

Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include:

High school diploma or GED equivalent required

Work experience in building operations experience is required

Experience with Building Management System required (Desigo and/or InSite preferred)

Knowledge of space planning, CAD design, and related software is a plus.

Strong communication skills with the ability to provide clear, timely , and effective updates across multiple channels (Microsoft Outlook, Teams) to internal facilities teams, building partners, and external vendors throughout the maintenance process.

Quick learner who is highly motivated and a proactive self-starter

Ability to work collaboratively and on a stand-alone basis required

Strong interpersonal and communication skills

Able to lift and carry items weighing up to 60 pounds

Must be authorized to work in the USA

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”

SCA offers benefits-eligible employees ( generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.

What we offer you:

Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents , including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

Employee assistance plan and comprehensive behavioral health benefits

Fertility benefits, including, surrogacy, and adoption assistance programs

Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children

Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance

Short-term & long-term disability plans

Up to 12 weeks of paid parental and caregiver leave

401(k) Plan with pre-tax, Roth, and after-tax options and company match with v immediate vesting

Education assistance and student loan programs

Other Programs:

Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release ), and a winter break between Christmas and New Year’s Day (based on business needs)

Referral bonuses (subject to eligibility)

Matching gift program

A wide variety of employee business resource groups (EBRGs)

Special discounts on Sony products, offered exclusively to Sony employees

Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

The anticipated annual base salary for this position is $75,000 to $85,000. In addition to the annual base salary, this role has an annual bonus target of 7%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

#LI-BC1

Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [e-mail] or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

While SCA does not require employees to be vaccinated against COVID-19, there are certain Sony offices that require employees to be vaccinated in order to enter. If you will be located at or travel to those offices, you will be required to be fully vaccinated to enter. The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccination status or any indication of a possible request for a vaccination accommodation when submitting your application materials. If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.

About Us

Purpose

Fill the world with emotion, through the power of creativity and technology.

Values

Pioneer the future with dreams and curiosity.

Diversity

Pursue the creation of the very best by harnessing diversity and varying viewpoints.

Integrity & Sincerity

Earn the trust for the Sony brand through ethical and responsible conduct.

Sustainability

Fulfill our stakeholder responsibilities through disciplined business practices.