Facilities Solutions Account Manager

City Wide Facility Solutions Orlando; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

City Wide Facility Solutions Orlando is seeking a Facilities Solutions Manager to lead on-site janitorial and maintenance programs for commercial facilities in Greater Orlando. You will serve as the primary client contact, coordinate vendors, manage service quality, and troubleshoot facility challenges to ensure seamless operations.

In this full-time role, you will assess client needs, propose tailored solutions, and oversee project execution while building strong relationships.

Qualifications

• Strong Sales and Presales skills to build client relationships with tailored service solutions.
• Proficiency in Project Management and Consulting to oversee service execution and vendor teams.
• Strong Analytical Skills for problem-solving and quality control.
• Excellent communication, time management, and organizational skills to manage multiple client needs.

Responsibilities

• Oversee building maintenance and janitorial solutions for commercial facilities.
• Coordinate and manage vendor services and ensure service quality.
• Troubleshoot facility-related issues and maintain client relationships.
• Assess client requirements, propose tailored solutions, and ensure project execution.

Skills

Sales & Presales

Project Management

Consulting

Analytical Skills

Communication

Time Management

Organizational Skills

Facilities Mgmt

Job description

City Wide Facility Solutions partners with commercial businesses to provide tailored janitorial and building maintenance solutions, addressing their unique needs and challenges. Acting as a single point of contact, City Wide assigns a Facility Solutions Manager (FSM) to effectively manage vendor relationships, oversee quality control, and handle maintenance issues so clients can focus on their core responsibilities. Leveraging a network of skilled and specialized contractors, City Wide ensures consistent, reliable service delivery with reduced turnover. By serving as an extension of the client’s management team, City Wide ensures facilities remain clean, safe, and well-maintained for employees and customers.

Role Description

This is a full-time, on-site role based in Greater Orlando for a Facilities Solutions Manager. The role involves overseeing building maintenance and janitorial solutions for commercial facilities, acting as the primary contact for client needs. Responsibilities include coordinating and managing vendor services, ensuring service quality, troubleshooting facility-related issues, and building strong client relationships to address ongoing challenges. The role also involves assessing client requirements, proposing tailored solutions, and ensuring the successful execution of projects.

Qualifications

• Strong Sales and Presales skills to initiate and build client relationships while presenting tailored service solutions.
• Proficiency in Project Management and Consulting to oversee service execution, manage vendor teams, and address client needs effectively.
• Strong Analytical Skills for problem-solving, assessing client requirements, and ensuring quality control and service optimization.
• Excellent communication, time management, and organizational skills to manage multiple responsibilities and meet client expectations.
• Previous experience in facilities management, sales, or a related field is preferred but not mandatory.