Facilities Services Ops Coordinator & KPI Tracker

K2 Electric, Inc.; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

K2 Electric, Inc. seeks an Administrative Coordinator to backbone the Facility Services team in Phoenix. You will coordinate scheduling through Rivet and Excel, maintain weekly KPI boards, and serve as the main contact for client outreach and AR follow-up.

You will support onboarding, meetings, and documentation, ensuring accurate, current information across directors and field teams. Strong communication and organizational skills are essential.

Qualifications

• Minimum 1–2 years' administrative experience in construction, facility services, or field-service.
• Experience with scheduling software; Rivet familiarity is a plus.
• Experience with AR collections, invoicing, or accounts receivable follow-up is a plus.
• Associate's degree preferred — Business Administration or related field.

Responsibilities

• Support scheduling coordination through Rivet and Excel for weekly forecasts.
• Maintain KPI Head-to-Head board with weekly data entry and accuracy checks.
• Conduct client outreach calls to collect feedback and feed satisfaction metrics.
• Assist with onboarding, meeting coordination, and department documentation logs.
• Follow up on outstanding invoices and coordinate with Accounting/Finance for collections.
• Provide general administrative support across the Facility Services team.

Skills

Verbal communication

Written communication

Outreach calls

Organization

Detail orientation

Rivet software

KPI Head-to-Head tool

Microsoft Office

Confidentiality

Data entry & calculations

Education

Associate's degree

Tools

Rivet

KPI Head-to-Head tool

Microsoft Office (Word/Excel/Outlook)

Job description

K2 Electric, Inc. seeks an Administrative Coordinator to backbone the Facility Services team in Phoenix. You will coordinate scheduling through Rivet and Excel, maintain weekly KPI boards, and serve as the main contact for client outreach and AR follow-up.

You will support onboarding, meetings, and documentation, ensuring accurate, current information across directors and field teams. Strong communication and organizational skills are essential.