Facilities Service & Work Order Coordinator

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental and vision coverage on

4% 401K match with immediate vesting

Paid caregiver leave

Employee assistance program

Job summary

Divisions Maintenance Group in Cincinnati seeks a Customer Support Associate to provide operational and administrative support for facility-related service requests. You will receive requests, coordinate work orders, and assist service delivery through internal systems and service provider networks to ensure timely and reliable facilities operations.

The role emphasizes attention to detail, clear written and verbal communication, and the ability to manage multiple requests in a fast-paced

Qualifications

• High School diploma or equivalent required; associate/bachelor’s preferred.
• 1-2 years in admin, operations support or customer service.
• Experience with work order or ticketing systems is a plus.

Responsibilities

• Receive, review, and process facility-related service requests.
• Create, update, and track work orders in the management system.
• Coordinate with executives and vendors to confirm scheduling and completion.

Skills

Work order systems

Customer service

Multitasking

Communication skills

Education

High School diploma or equivalent

Associate or Bachelor's preferred

Tools

Work order management systems

Job description

Divisions Maintenance Group in Cincinnati seeks a Customer Support Associate to provide operational and administrative support for facility-related service requests. You will receive requests, coordinate work orders, and assist service delivery through internal systems and service provider networks to ensure timely and reliable facilities operations.

The role emphasizes attention to detail, clear written and verbal communication, and the ability to manage multiple requests in a fast-paced