Facilities & Service Manager – Maintenance Leader

Mark-Taylor; Phoenix, Northern (AZ, KY); Hybrid; USD 47,000 - 55,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Appreciation events

Career growth

401(k) match

Paid time off

Health insurance

Paid holidays

Volunteer time

Job summary

Mark-Taylor in Phoenix, AZ is seeking a Manager of Facilities and Service (Maintenance Supervisor) to lead a team of Service Technicians and Facilities Technicians and oversee daily maintenance across properties. You will manage repairs, inspections, safety, and inventories to maintain community value and resident satisfaction.

The role requires certification credentials, strong project management, and experience in maintenance operations, including on-call duties and coordination with

Qualifications

• 1 year working as a Maintenance Manager, Supervisor, or similar.
• Strong project management skills required.
• Lease-up experience preferred.
• One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
• Three or more years' experience working as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
• Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, appliances, and exterior structures.
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge.
• Complete Weekly Service Report in a timely manner.
• Adhere to Mark-Taylor safety protocols, programs, policies and procedures.
• Participate in training classes.
• Train and mentor Service Technician and Facilities Technicians.
• Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
• Maintain excellent customer service and positive rapport with all residents and team members.
• Capital project oversight, bidding, and execution.

Skills

Project management

Service orientation

Basic English

Team leadership

Education

EPA/HVAC/CPO/OSHA certifications

Job description

Mark-Taylor in Phoenix, AZ is seeking a Manager of Facilities and Service (Maintenance Supervisor) to lead a team of Service Technicians and Facilities Technicians and oversee daily maintenance across properties. You will manage repairs, inspections, safety, and inventories to maintain community value and resident satisfaction.

The role requires certification credentials, strong project management, and experience in maintenance operations, including on-call duties and coordination with