Facilities Service Manager II — Lead Maintenance & Safety

BH Management; Omaha (NE); On-site; USD 60,000 - 85,000; Full time

Job summary

BH Management seeks a Service Manager II to coordinate maintenance staff across multi‑unit properties. You will plan schedules, supervise repairs, and maintain safety and quality standards while ensuring resident satisfaction and adherence to company procedures.

The role requires hands-on maintenance experience, strong computer skills, and the ability to manage a large team across 300–500 units in one community. On‑call duties may apply.

Qualifications

• Minimum of five or more years of progressive maintenance and safety experience.
• Advanced computer skills and industry-specific technology to coordinate and respond to resident/management requests.
• Regularly performs manual, task-oriented work independently and prioritize tasks.
• Assigning tasks to a large team.
• High School diploma – preferred.
• Oversee 300-500 units in one community.

Responsibilities

• Schedule maintenance staff and assign daily tasks.
• Coordinate site staffing with the Community Manager.
• Identify training needs and arrange programs.
• Ensure safety training for maintenance staff.
• Monitor property safety audits and condition.
• Oversee repairs and rehab to company standards.
• Respond to resident requests and track satisfaction.
• Maintain tools inventory and security.
• Participate in on-call rotations as needed.

Skills

Maintenance scheduling

Advanced computer skills

Independent work

Team leadership

Education

High School diploma

Oversee 300-500 units (one community)

Job description

BH Management seeks a Service Manager II to coordinate maintenance staff across multi‑unit properties. You will plan schedules, supervise repairs, and maintain safety and quality standards while ensuring resident satisfaction and adherence to company procedures.

The role requires hands-on maintenance experience, strong computer skills, and the ability to manage a large team across 300–500 units in one community. On‑call duties may apply.