Facilities Service Center Specialist: Customer & Ops Support

University of Delaware; Fayetteville (NC); On-site; USD 39,930 - 43,923; Full time

Job summary

A prominent educational institution seeks a Service Center Support Specialist to manage customer interactions and maintenance requests. This position requires a high school diploma and two years of related experience. In addition, candidates should demonstrate good customer service skills and familiarity with management systems. Responsibilities include greeting customers, maintaining key inventories, and communicating updates on facility operations. The salary is between $39,930 and $43,923, based on experience and education.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years experience in a related area.

Responsibilities

• Greet customers and manage maintenance requests.
• Administer key inventory and take payments.
• Provide proactive communication regarding work status and maintenance activities.

Skills

Good customer service skills

Ability to communicate orally and in writing

Knowledge of computers and software applications

Ability to conduct research and compile data

Ability to operate standard office equipment

Knowledge of record keeping procedures

Education

High school diploma

Tools

Microsoft Office

FAMIS

Workday

Job description

A prominent educational institution seeks a Service Center Support Specialist to manage customer interactions and maintenance requests. This position requires a high school diploma and two years of related experience. In addition, candidates should demonstrate good customer service skills and familiarity with management systems. Responsibilities include greeting customers, maintaining key inventories, and communicating updates on facility operations. The salary is between $39,930 and $43,923, based on experience and education.