Enrollment & Student Services Specialist II

Edmonds College; Lynnwood (WA); On-site; USD 38,868 - 43,716; Full time

Job summary

A leading educational institution in Everett is seeking a Customer Service Specialist 2 to provide exceptional support to students and faculty. The role involves managing communications, maintaining records, and ensuring smooth enrollment processes. The ideal candidate will exhibit strong organizational skills and the ability to adapt to changing priorities. This full-time position offers a salary range of $38,868 - $43,716.

Qualifications

• Ability to manage multiple systems and details.
• Flexibility to adjust to program changes and priorities.

Responsibilities

• Provide direct customer service to various stakeholders.
• Respond to inquiries regarding programs via phone and email.
• Maintain accurate student records and program statuses.
• Support contract compliance for students prior to classes.
• Manage logistics for operations and events.

Skills

Customer service

Organizational skills

Adaptability

Job description

A leading educational institution in Everett is seeking a Customer Service Specialist 2 to provide exceptional support to students and faculty. The role involves managing communications, maintaining records, and ensuring smooth enrollment processes. The ideal candidate will exhibit strong organizational skills and the ability to adapt to changing priorities. This full-time position offers a salary range of $38,868 - $43,716.