Facilities Security Senior Supervisor

In-N-Out Burgers, Inc.; Franklin (TN); On-site; USD 65,000 - 94,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

FSA

401(k)/Profit Sharing

Adoption Assistance

Education Reimbursement

Supplemental Health Plans

Pet Insurance

Job summary

In-N-Out Burgers, Inc. in Franklin, TN seeks a Facilities Security Senior Supervisor to oversee safety and security for the Franklin facilities and events. The role reports to the Facilities Security Manager and involves travel to Southern California for training.

Responsibilities include leading the security team, supervising personnel, training, and coordinating with law enforcement. This is a full-time exempt position with weekend/holiday work requirements.

Qualifications

• 5+ years' experience in Law Enforcement and a Leadership/Supervisory role.
• Exhibit excellent customer service and hospitality skills.
• Possess strong communication skills.
• Valid Tennessee Driver’s License required.

Responsibilities

• Oversee facility/campus safety; develop and follow standard procedures with the team.
• Provide training and development; greet visitors and support staff.
• Support licensing, training, supplies, and expense reporting; keep certifications up-to-date.
• Supervise personnel: interviewing, onboarding, evaluations, and scheduling.
• Maintain Master Guard schedule with coverage and roving posts; rotate duties.

Skills

Leadership/Supervisory

Customer service

Communication skills

Driver's license (TN)

Law enforcement background

Education

High school diploma or GED

Job description

Come join our family at In‑Out Burger!

We have an excellent opportunity for a full‑time Facilities Security Senior Supervisor based in our Franklin, TN office. The Facilities Security Senior Supervisor is responsible for overseeing the safety and security of our Franklin support facilities and company events; and will report to the Facilities Security Manager.

*Position will be based out of Franklin, TN and will require travel to Southern California for training

General Responsibilities

• Oversee facility/campus safety which includes reviewing, creating and maintaining standard procedures for the team, and ensuring that the procedures are followed which includes being present with and working alongside the Guards to greet facility visitors, and provide hands‑on training and development This may also include contributing to security strategies for facilities and campuses.
• Administrative support to include checking emails, supporting with team follow‑up, and ensuring that state licensing and certifications are up‑to‑date, training requirements are met, supplies stocked and expense reports reviewed.
• Advise the Facilities Security Manager of on‑site happenings within assigned facility or events, interfacing with external department leaders to ensure security practices are adhered to, and documenting events as needed.
• Oversee the personnel matters for the team to include interviewing and candidate selection, onboarding, training/development, and performance evaluations.
• Maintain a Master Guard schedule that ensures appropriate coverage for our support facilities, while allowing for timely breaks for the team; and job rotation through the various guard posts and roving responsibilities.
• Oversee security efforts for company sponsored events and new Store openings. This can include contributing to the security strategy, executing security contracts, and day‑of security leadership.
• Build and maintain positive relationships with local law enforcement and community organizations
• Perform other job‑related duties as required.
• Full‑time position, Exempt
• 5 days per week/8‑hours per day (work hours to be determined), Monday through Friday
• Weekend and holiday availability required, as needed
• Travel required for visits to other In‑Out Burger offices/facilities; may include nights and weekends
• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

Qualifications

• Valid Tennessee Driver’s License required
• 5+ years' experience in Law Enforcement and a Leadership/Supervisory role required
• Exhibit excellent customer service and hospitality skills - the Security Guard team greets everyone who enters the lobby, and will be responsible for welcoming our guests and visitors with the kindness and friendliness befitting of In‑Out Burger
• Possess strong communication skills
• High school diploma or GED required

Physical Requirements

• Ability to patrol the property and access areas quickly
• Physically able to capture and detain individuals if necessary
• Prolonged periods sitting at a desk and monitoring surveillance equipment
• Must be able to lift 50 pounds at a time

About In‑Out Burger

In‑Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, Washington, and Tennessee. In‑Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made‑to‑order foods prepared and served by friendly, well‑trained Associates.

In‑Out Burger offers a competitive salary and comprehensive benefit package. We are an equal opportunity employer by choice. Should there be a need, In‑Out Burger will provide a reasonable accommodation to complete the interview process upon request.