Facilities Programs Manager – Multi-Location Maintenance

Houchens Food Group; Jonesboro (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

Houchens Food Group is seeking a Facilities Services Technician to develop, coordinate, and manage facility service and preventive maintenance programs across its retail locations in the United States. This role focuses on improving store conditions, extending asset life, and reducing reactive maintenance through HVAC, lighting, cleaning, floor care, roof/ gutter, and other preventive services.

The position requires strong project management, vendor negotiation, and budget-tracking abilities,

Qualifications

• 3+ years of experience in project management, facilities, construction, or related fields preferred.
• Experience coordinating projects or service programs across multiple locations preferred.
• Strong organizational and project management skills with the ability to manage multiple programs simultaneously.
• Strong vendor communication, negotiation, and follow-up skills.
• Ability to develop scopes of work, evaluate proposals, and manage projects to budget and schedule.
• Strong attention to detail and ability to maintain accurate program and financial records.
• Proficiency with Microsoft Excel and work order/project management systems.
• Ability to travel throughout Houchens’ retail footprint as needed.

Responsibilities

• Develop and manage preventive maintenance and recurring facility service programs across Houchens retail locations.
• Coordinate program schedules, store participation, vendor assignments, and service frequencies.
• Develop scopes of work and service standards for multi-location facility programs.
• Solicit proposals, compare pricing, and assist with vendor selection and contract negotiations.
• Coordinate program rollouts with store operations, vendors, and Facilities.
• Track completion of scheduled services and ensure required documentation is maintained.
• Monitor vendor performance, workmanship, response, and compliance with established scopes and service standards.
• Review invoices and validate completed work against contracted pricing and scope.
• Track program spending against established budgets and identify cost-saving opportunities.
• Analyze service history and facility needs to determine appropriate preventive maintenance frequencies.
• Identify opportunities to consolidate services, standardize specifications, and leverage Houchens’ scale across the retail portfolio.
• Conduct site visits and quality inspections as needed to verify program performance.
• Maintain program calendars, vendor information, service records, contracts, pricing, and performance reporting.
• Support the Director of Facilities with development of new facility programs and continuous improvement initiatives.

Skills

Project management

Vendor management

Coordination

Negotiation

Budget tracking

Attention to detail

Tools

Microsoft Excel

Work order systems

Job description

Houchens Food Group is seeking a Facilities Services Technician to develop, coordinate, and manage facility service and preventive maintenance programs across its retail locations in the United States. This role focuses on improving store conditions, extending asset life, and reducing reactive maintenance through HVAC, lighting, cleaning, floor care, roof/ gutter, and other preventive services.

The position requires strong project management, vendor negotiation, and budget-tracking abilities,