Facilities Parking Coordinator

Corewell Health; Grand Rapids (MI); On-site; USD 15,600 - 18,720; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay program

Discounts directory

Identity protection

Retirement options

Job summary

Corewell Health is seeking a Part-time Parking and Transportation associate in Grand Rapids to assist the supervisor with monitoring parking areas and pay lanes, repair non-functioning gates, and coordinate daily transportation department activities. You will act as a liaison for mobile Mammography registration staff and service vendors, resolving parking conflicts professionally.

You will serve as the primary contact for requests via phone, web, or work management software, under supervision,

Qualifications

• High School Diploma or equivalent
• At least 6 months relevant experience
• Preferred telecommunications experience
• Experience in hospital or dispatch environment

Responsibilities

• Communicates and collaborates with Supervisor, customer and other trades to ensure maintenance is quality, timely and cost effective.
• Completes required written documentation and ensures accuracy and timeliness.
• Monitors emergency systems and triages calls in high-stress situations.
• Manages calls for service-related repairs and assigns work orders.
• Ensures departmental productivity metrics are met.
• Assists customers with directions, badging, escorts, and other calls for assistance with kindness and professionalism.
• Maintains working knowledge of parking equipment and troubleshooting for pay lanes and gate controls (Parking & Transportation).

Skills

6 months relevant experience

Telecommunications experience

Hospital/Dispatch experience

Education

High School Diploma or equivalent

Job description

Job Summary

Assists Supervisor in monitoring parking areas and pay lanes, repairing non-functioning gates as needed. Monitoring parking spaces to ensure adequate parking levels for visitors and employees. Assists with the coordination of the daily activities, directions, parking issues, and wayfinding of the transportation department. Participates in employee performance appraisals. Provides daily contact and mentoring to the Parking and Transportation employees. Maintains inventory control of supplies for fleet and parking operations. Will be a contact for the mobile Mammography registration staff and act as Corewell Health liaison with service vendors. Must demonstrate the ability to establish relationships and be able to resolve parking conflicts in a professional and productive manner.

Serves as the primary point of contact for the receipt, triage, distribution, and management of incoming requests. These requests are by phone, web request, or directly utilizing work management software programs. Under the guidance of a Supervisor, participates in the overall building management program to provide high quality, cost effective service with a high emphasis on customer satisfaction.

Essential Functions

• Communicates and collaborates with the Supervisor, customer, and other trades and sub-contractors to ensure quality, timely, cost effective maintenance with continuity and coordination of services.
• Completes appropriate written documentation as required by department policy. Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
• Monitors numerous internal emergency systems including but not limited to: fire alarms, code alerts, medical gas, building automation, electrical, tube, maintenance management, and elevator status. Answers emergency calls, remaining composed in high stress situations in order to obtain complete and accurate information, and triages and disseminates calls in a timely and appropriate manner.
• Manages calls for service-related facility repairs and issues and assigns work orders.
• Ensures that individual departmental productivity metrics are met.
• May assist customers with directions, badging, escorts and other calls for assistance. Ensures patients, family members and guests are treated with kindness and respect. Demonstrates a high level of tact and patience under stressful conditions.
• Parking & Transportation only: Maintains a working knowledge of, and be able to troubleshoot all of the parking equipment including the automatic pay lanes, tickets dispensers, and gate box controls.

Qualifications

Required

• High School Diploma or equivalent
• 6 months of relevant experience

Preferred

• Telecommunications experience
• Experience working in a hospital or dispatch setting in an environment of comparable size and complexity.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location SITE - 522 Plymouth Ave NE - Grand Rapids

Department Name Parking Transportation Butterworth - Grand Rapids Hosp

Employment Type Part time

Shift Day (United States of America)

Weekly Scheduled Hours 20

Hours of Work 7 a.m. to 3 p.m.

Days Worked Variable Monday to Friday

Weekend Frequency N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.